Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
nayef Jamoukha, Customer Service Representative – Delayed Cases Department

nayef Jamoukha

Customer Service Representative – Delayed Cases Department·CSMENA,

Jordan

Bachelor's degree, Cyber Security

Work experience

Total years of experience: 1 years, 5 months

Customer Service Representative – Delayed Cases Department

October 2025 - Present

CSMENA,

Amman, Jordan

October 2025 - Present

• Serve as the dedicated point of contact handling critical, time-sensitive delayed cases
and delivery escalations.
• Compose clear, professional, and structured email communications tailored to
merchants, courier companies, and end customers to investigate and resolve delivery
bottlenecks.
• Investigate, troubleshoot, and expedite outstanding transit issues, ensuring a high rate of
issue resolution and customer retention.
• Act as a vital liaison between logistics providers and enterprise clients to align operational
expectations and deliver precise updates.
Company industry:
Call Centers & Customer Care Outsourcing

Customer Service Representative

March 2025 - July 2026

Extensya

Amman, Jordan

March 2025 - July 2026

• Provide clear guidance and support to resolve inquiries and help stakeholders achieve
successful outcomes.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Data Entry Clerk

September 2025 - October 2025

CSMENA

Amman, Jordan

September 2025 - October 2025

• Generated reports and summaries to support management and daily operations.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

Education

Jerash Private University

June 2028

June 2028

Bachelor's degree, Cyber Security

Jordan

Jerash High School

January 2024

January 2024

High school or equivalent, Scientific And Technical Education

Jordan

Skills

ADMINISTRATIVE FUNCTIONS

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER INQUIRIES

Intermediate

CUSTOMER SERVICE

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

DATA ENTRY

Intermediate

DETAIL ORIENTED

Intermediate

MOTIVATIONAL SKILLS

Intermediate

OPERATIONS

Intermediate

VENDOR MANAGEMENT

Intermediate

Languages

Arabic

Beginner

English

Beginner