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Nazia  Zahoor , CSR-AVATAR (WFH) agent

Nazia Zahoor

CSR-AVATAR (WFH) agent·CrossNotch Telemarketing Company.

Pakistan

Bachelor's degree, Information Technology

Work experience

Total years of experience: 8 years, 5 months

CSR-AVATAR (WFH) agent

January 2024 - April 2024

CrossNotch Telemarketing Company.

Rawalpindi, Pakistan Remote

January 2024 - April 2024

Company industry:
Telemarketing

CSR-AVATAR (WFH) Agent

January 2024 - March 2024

Crossnotch US Based TeleMarketing Company

Rawalpindi, Pakistan Remote

January 2024 - March 2024

Provided consultancy services to students & understood their
requirements.
Maintained Students documentatio & records.
Coordinated office activities & handeled daily operations.
Managed Student quries and followups through calls and in person
visits.
performed data entry and basics Reports.
Provided daily and weekly updates to Management.

Company industry:
Call Centers & Customer Care Outsourcing

CSO ResponsibilitiesExperiencefromDecember2017

February 2015 - January 2023

Finca Micro Finance Bank Ltd

Bahawalpur, Pakistan

February 2015 - January 2023

Customer Dealing Account Opening form filing & entered in
system Files disbursement plus inward & outward clearing Ensure
to minimize SBP Internal& External Plus Compliance audit
comments Reports generation & Submission Preparation of
financial statements of the branch

Company industry:
Banking

CASHIER & CUSTOMER SERVISE OFFICER,Data entry Operator,Accountant & Assistant Officer

January 2015 - January 2023

Finca Micro Finance Bank LTD

Bahawalpur, Pakistan

January 2015 - January 2023

Supervising of all transaction made in deposit & payments.
Cash Management, Branch Opening & Closing & Cash Handling.
Express money transaction plus Bills payment, Cash Position and
Cash Denomination Register Maintaining Weekly average sheet.
ATM Replenishment & ATM Sheets management on daily basis.
Ensure to minimize SBP & Internal audit objections Reports.
generating & Submission Ensure the bank transactions, record and
properly secured and its authorization.

Company industry:
Banking

Education

Virtual University Of Pakistan

January 2024

January 2024

Bachelor's degree, Information Technology

Pakistan

Islamia University Of Bahawalpur

September 2013

September 2013

High school or equivalent, Commerce2013

Pakistan

Aimal College (APE)

September 2013

September 2013

High school or equivalent, Accounting

Pakistan

Islamia University Of Bahawalpur

January 2011

January 2011

High school or equivalent, Accounting And Economics

Pakistan

Board of Intermediate And

August 2009

August 2009

High school or equivalent, Matric(Science)2009

Pakistan

Skills

ACCOUNTING
Expert
ACCOUNTING
Expert
BANKING
Expert
BANKING
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
CASH MANAGEMENT
Intermediate
CASH MANAGEMENT
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
EAGLE CASH
Intermediate
EAGLE CASH
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MEDICAL BILLING
Intermediate
MEDICAL BILLING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
Administration
Expert
Administration
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Secretarial
Expert
Secretarial
Expert
Telemarketing
Expert
Telemarketing
Expert

Languages

English

Expert

Hindi

Beginner

Urdu

Beginner

Training and Certifications

Certifications
One Month Training Certificate Of Medical Billing. Cisco Training Certificate
Spoken English Course
Computer diploma

Hobbies and interests

travelling, reading, listening, jogging,