Senior Credit Officer
Kuwait Finance Investment Company
Total des années d'expérience :20 years, 0 Mois
Checking customer's credit ratings and limits with Central bank.
Checking credit records on databases and maintaining and updating these databases on a regular basis.
Setting up the terms and conditions of the loan.
Listening to the financial issues of customers and subsequently negotiating repayment plans.
Accepting or rejecting credit applications from individuals as per companies’ policies and procedures.
Ensuring that financial contracts are signed by appropriate parties.
Making sure the shop floor runs smoothly
Meet the store's monthly targets and handle budgets
Recruit and train staff
Deal with any enquiries and complaints and monitor customer service
Serve customers as needed
Put together the rotas and shifts
Check that the products you sell are well displayed
Managing deliveries
Applying commercial skills to meet sales and cost budgets.
Recruiting, developing and retaining staff.
Ensuring your team deliver good customer service.
Meeting operational expectations by implementing and maintaining high retail standards.
Motivating staff
Dealing with enquiries and complaints
Serving customers
Effective store merchandising
Helping organise promotions
Managing deliveries from suppliers
- Handling all concierge work for Wataniya Airways
- “Meet & Assist” Services.
- Handling Departure & Arrival Flights and Facilitating the visa procedures for the passengers.
- Explaining any inquiries concerning Wataniya Airways services and flights.
- Replying emails and filing Sita for private jets in Royal Aviation.
Responsibilities Undertaken:
- Check the selected products by the customer and encourage if possible for him to increase the invoice value.
- Calculate the monthly installment according to the customer required credit period.
- Collect documents and obtain customer’s signature on all legal documents.
- Fill sales input document/system with all customer information and the financial data.
- Attach sales input document with supporting documents and forward the same to financial service representative.
- Receive approved sales input document from the showroom financial service representative and arrange for the credit invoice printing.
- Obtain customer signature on the invoice before delivery.
- Follow up with customer for pending transaction to reduce final rejection.
- Forward approved deals and rejected if any to head office after batching on a daily basis.
- Training of new staff in credit management and guiding them all the way through the credit system and procedures.
- Analyzes communication needs of customer and consults with staff engineers regarding technical problems.
- Trains establishment personnel in equipment use, utilizing knowledge of electronics and product sold.
- Recommends equipment to meet customer requirements, considering salable features, such as flexibility, cost, capacity, and economy of operation.
- Negotiates terms of sale and services with customer.
- Sells electrical or electronic equipment, such as computers, data processing and radiographic equipment to businesses and industrial establishments.
responsible for providing secretarial, clerical and administrative
support in order to ensure that services are provided in an effective and efficient manner.