Deputy Manager
Vodafone - India
مجموع سنوات الخبرة :13 years, 3 أشهر
1. Managing windows server 2003, 2008 and 2012 in Production and Validation.
2. Working on incidents, change request and problem tickets.
3. Managing approx.12000 servers.
4. Servers are Virtual as well as physical.
5. Troubleshooting issues related to OS.
6. Managing windows cluster issue on server 2003/2008/2012.
7. Supporting VMware infrastructure.
8. Configuration of VMware Esxi server, Deployment of new VMs through.
9. VSphere Client and VMware tool installation.
10. Patch installation on Esxi host.
11. Taking Snapshot of Virtual Machines.
12. Coordinating with Vendors (HP) for Hardware issues.
13. Creating Raid level as per requirement.
14. Provisioning of servers as per server order.
15. DNS server management (Integrated DNS server with the Infoblox appliance)
16. Windows Patching through WUS servers, resolving issues related to patch failure
17. Automate repetitive tasks using AutoIT, Powershell or batch scirpts.
18. Updating documents or procedures.
19. Working with multilingual clients.
1. Managing windows server 2003 and 2008 in Production and Drp.
2. Servers are Virtual as well as physical.
3. Troubleshooting issue related to servers.
4. Provisioning of servers as per server order.
5. Deploying applications using Blade logic tool.
6. DNS server management (Integrated DNS server with the Infoblox appliance)
7. Windows Patching through WUS servers, resolving issues related to patch failure
8. Configuration level changes in Nagios (Monitoring tool)
9. Deploying and managing MaCfee related issues.
10. Upgrading ADP payroll related application as requested
11. Automate repetitive tasks using AutoIT, Powershell or batch scirpts.
12. Updating documents or procedure in Confluence.
13. Generating various reports
14. Working with multilingual clients.
15. Additional support on Unix based OS.
1. Working on windows server 2003/08 and Red hat Linux 5.0.
2. Coordinating Vendors (HP, Sungard) for Server and tape library issue.
3. Applied security patches in Windows server on Monthly basis.
4. Upgrade firmware and hardware replacement with vendors.
5. Configuring, monitoring and troubleshooting of NAGIOS
6. Incident Management
-Incident creation
-Incident classification
-Investigation and incident ticket updates
-Incident closure
7. Problem management
8. Daily Health Checks (Console, Batch Job Monitoring, San and Switches)
9. Checking SCOM alerts generated for the servers and network devices.
10. Backup configuration and troubleshooting using HP Data Protector.