Administration Officer
Deloitte
مجموع سنوات الخبرة :13 years, 8 أشهر
ll Day-to-day admin operation matters in Jeddah
• Provide back-up support to our team in Jeddah as needed
• Responsible for Hotel booking & Airline reservations Saudi Arabia team.
• Responsible for the guest houses in Jeddah and Riyadh.
• Maintain the HR & Client’s soft copy & hard copy files such as Engagement letters, proposals & RFPs
• Maintain resource schedule and provide up to date report to senior managers.
• Proposal document preparation and coordination for submission including tracking and delivery
• Drafting and prepare and make all kind of company Certificates experience, Bank, elc.
• Prepares, Manage and controlling Jeddah team Visas request
• Manage and administer petty cash in line with finance processes and procedures for Jeddah office
• Facilitating meetings and corporate events including conference calls, webcasts and off-site meetings
• Setting up appointments with clients as requested.
• Fixed Assets administration and inventory management for Jeddah Office.
• Serves as part of the Human Resources team along as needed
• Acting as first point of contact for Deloitte visitors to the office, which will include meeting and greeting clients
• Company inductions & Orientation for new employees in Jeddah.
• Assist HR Regional Manager/KSA Head office in recruitment and mobilization in Jeddah
• Arrange interviews in accordance with Leaders/Managers & HR manager’s availability.
• Sending out and receiving mail and packages also Ship packages though carrier
• Photocopy, fax, scan documents
• Organize and manage Outlook calendars
• Ensuring any office related issues encountered through your role are communicated to the management team
• Assisting with other admin duties as requested
Supervise administrative services within the municipal office,
Main Activities :
Manage the filing, storage and security of documents.
Take care of employees air tickets and arrange them travel related documents.
Arranging and extending KSA visit visa.
Prepare time sheet and follow up time sheet related issues of employees.
Process the renewal of employee KSA ID card (iqama) and submitting MEMO in to accounts.
Issue KSA ID card for newly arrived employees.
Follow up the passport related issues (Renewal, updating new passport in Passport office etc.
Prepare monthly and weekly reports.
Respond to inquiries.
Manage the repair and maintenance of computer and office equipment.
Issue permits and licenses.
Supervise the lands program.
Perform other related duties as required.
Handling our corporate client’s air tickets.
Take care of walk in clients and arrange them travel related documents.
Processing the refund of air ticket.
Follow up the wait listed booking and make them confirm.
Billing of all issued ticket in TA PRO(Travel Professional software for accounts)
Handle the tasks of supporting and management in organizing and controlling reports.
Handle the tasks of controlling and monitoring documents and assure its compliance with corporate methodology and procedures.
In charge of the entire office administration
Handling incoming/outgoing calls, correspondence and filing
Faxing, printing, photocopying, filing and scanning
Excellent client facing/customer support, communication, interpersonal, analytical, administrative and organizational skills
Handling our corporate client’s air tickets and hotels booking.
Take care of walk in clients and arrange them travel related documents.
Follow up the wait listed booking and make it confirm.
Handling our airport counter (Chennai airport) during season time.
Give airport assistance to our group passengers.
Maintained accurate up to date confidential client files.
Responsible for the management of the issue and risk logs ensuring that actions are followed up within a time frame.
Creating weekly reports for stake holder, senior management and auditors.
Responsible for preserving and maintaining confidentiality of document management activities.
Creating and modifying documents using Microsoft office.
Updating, processing and filing of all documents.
Customer service(Handling direct passenger and arrange their travel related documents)
Processing the refund of Travel agencies and cash customers
Prepare sales report. (On monthly basis).
Prepare the daily sales report of online tickets (Air India express).
Assisting the passenger at airport in umrah seasons.
IATA
Bachelor of Commerce Higher secondary Calicut University - Kerala, India Kerala Secondary Board, India COMPUTER LITERACY Well experienced with Windows Environment and MS Office Tools, especially Excel, Word and Power Point. Learned Oracle and much conversant with internet and e-mailing tools.