Bidding Engineer
Khidmah LLC
Total years of experience :17 years, 10 Months
Perfect estimation for FM projects after analyzing breadth of client/buyer requirements, risk analysis and bridging the gap between Khidmah capability and client/buyer requirement.
•Setting up T&C of the bid. Ensuring all stake holders are informed and made in to agreement with pricing, T&C and space for negotiation.
•Strategic Bid pricing, Cash flow review, optimization of cost for negotiation. Allocating buffer for contingency & risk.
•Proof reading of RFP, tender, SLA, KPI and all annexures of Tender/RFP documents.
•Identification of Risks and its deriving mitigation strategy at the bidding stage to reduce any impact post award.
•Derived bespoke pricing solutions incorporating, optimizing the cost of resources to manage cross functional activities.
•Achievement - Worked on around 250 bids in past 1.9 years for Hard, Soft, (commercial, industrial, residential, infrastructure) Hospitality Services, Lifeguard, Community & Lifestyle. Had review meetings, submitted BAFO's, negotiations and had successful wins. Secured FM project for Industrial client.
•Established Bidding policies & procedures.
•Preparation of technical & commercial proposals.
•Perfect estimation for FM pricing.
•Prequalification of Umniah done at various Buyer portals.
•Proof reading of all RFP/tender components. (All annexures including RFP, Drawings, SLA, KPI, asset list etc).
•Drafted vendor contracts for existing and new projects as per FIDIC norms.
•Attention to detail given to payment terms, SLA’s, KPIs, clauses in RFP
•Review and analysis of non - awarded bids.
•Right understanding of commercial fat in submitted proposal which adds to the project profit.
•Achievement - Secured winning prices (The proposals submitted for the projects tendered in 2018 has been in the top 2 position), thus achieved the winning propositions. Secured buyer feedback (Nakheel, FAB, Dubai Health Care City, Ajman Land Department, AUH Chamber of commerce etc. is some to mention) as the submitted proposals (technical & commercial) are approved.
Managed and Executed 3 TFM Contracts across 3 zones, AUH, DXB, SHJ.
a) Private villas at Marina, Al Raha Gardens, Palm Oasis, Commercial building at Mussaffa, AUH
b) 4 residential 18+ storied building in Dubai & Sharjah
c) 2 Commercial industrial ware houses at Dubai & Sharjah
d) Private zoo of private UAE owner at Maliha, Sharjah
e) Private VIP villas in Jumeirah Dubai
•Effectively and efficiently executed overall contracts with 60 labors, and 1 MEP Supervisor/ location and 1 cleaning supervisor.
•All the contracts executed with in the budget, ensured QHSE objectives met.
•Always Fine-tuned/tweaked the operations to avoid revenue leakages. Established cost control whenever required on operations.
•Executed FM activities including - Corrective, Reactive & Preventive maintenance of facility assets.
•Ensured the subcontracted services are in line with the contract.
•Optimized & reduced the budget for the 2nd year of the contract at all 4 locations.
•Asset tagging & condition assessment done for all facilities at the start of the contract prior to handover and optimized CAPEX replacement budget for the 2nd year for all locations.
•Did performance appraisal for the team, appraised, appreciated the employees who are matching and exceeding with the company set KPI standard. One of the team members accomplished with Best employee award.
•Maintained excellent interaction and communication with client in addition to monthly client meetings & report to ensure the operations are run smoothly and also by ensuring approval received for Variation works which are mandatorily required for the facility.
•Ensured the maintained facilities are adhering to standards of regulatory & government bodies.
•Ensured HSE management, Sustainability management during the contract.
•Worked in line with CAFM service provider to implement CAFM system & train the customer service, procurement staff regarding operating the software. Defined work flows and introduced CAFM to a non CAFM friendly environment.
•Achievement - Proper planning and execution of PPM resulted in reduced break downs during summer months thus made saving of 30% from the allocated budget. Also the resources were rerouted to work on additional variation jobs thus adding revenue to the company. My relationship with my subordinates added their loyalty to the company.
•vendor management done for selection of suppliers and subcontractors for the project through establishing and maintaining effective relationship with suppliers.
cAdvise management on contractual implications of intended courses of action.
•Physical snagging of site during project mobilization - transition-in and transition-out and prepare condition assessment report.
•Managing work order requests through CAFM system - Concept Evolution ensuring the KPIs are met as per the SLA for the site technical team and subcontractors and reports to project manager.
•Processed supplier/subcontractor invoices and resolved any disputes with supplier/subcontractor.
•Prepared Client invoices and payment certificates. Maintained excellent relationship with client to ensure payments are received on time.
•Prepared Contract variations.
• Prepared BOQ for additional works involved in the project.
•Prepared measurements and valuations of completed works based on progress at site and prepare invoices for payment.
•Prepared Month end accruals & Income/expense reports.
•Prepared Month end client report after collecting inputs from Engineers, HSE Department & Concept evolution.
•Effectively managed and monitored a team of two administrators and project purchasing officer, Ensured administrators provided proper support to HR, Accounts, IT, Corporate Depts. First level of approval for the LPOs for the items procured by purchasing officer.
•Fleet management for the project.
•Achievement - Identified the revenue leakages and gaps in the processes flow. All gaps, weak links in the process were identified, reported to higher management and as a result the loss making FM project achieved 25% profit from the 20th month till end of project tenure.
maintenance service requests from Tenants/Clients at Commercial & Residential properties of Tiara Palm Jumeirah Apartments, Motorcity Villas and Apartments, Princess Noora University Saudi Arabia, Musanada Schools AUH & Al Ain through 24/7helpdesk.
•Ensure proper coordination with technical team, DLP contractors and ensure works are completed as per client/tenant satisfaction.
•Ensured premium service provided to privileged customers who has taken the service packages.
•Follow up for payment from residential clients once works are completed.
•Providing the assistance to the technical managers by issuing report for them to carry out the proper analysis of type of defect reported for specific period or at specific commercial tenancy/residential apartment.
•Effectively coordinate with stake holders, tenants, builders & real estate companies and site facilities managers which is mainly focused to ensure better customer/client satisfaction.
•Prepared incident reports for any security/health and safety issues reported.
•Provided assistance to technical team to issue quotation/LPO for the works which require intervention of the real estate agencies or the builder or any other third-party contractor.
•For residential properties - Scheduled and Issued Move in & Move out documents for tenants and coordinated with security personnel.
•Preparation of Permit to Work documents for Third party contractors.
•Scheduled and well managed the subcontractor works for residential properties at Tiara residence- Palm Jumeirah & Motor city villas/apartments.
•Snagging of residential apartments and report to client to ensure DLP contractor finishes the work before client move in. Thereby established excellent relationship with subcontractor-tenant-client.
•Settled disputes between tenants ex: parking/security issues.
•Provided proper guidance to prospective tenants by letting them meet client for renting/buying residential apartment/villa who ever walks in to the site.
•Achievement - This was initial step at my FM career - tried and tested different ways to ensure callers, clients, tenants happy also ensured the data recorded, transmitted are 100% right and adherence to company process, procedures.
1. Handled collecting of the relevant applications for various financial products from the sales team
2. Analysed and validated the customer details in all applications
3. Performed the risk assessment of the customers as per different criteria and for the leverages(loans) for
customers investing in structured products.
4. Maintained database of the customers and their relevant records.
5. Effectively coordinated with the sales team.
6. Ensured adherence to the Standard Operating Procedures
7. Coordinated with various insurance & investment product providers and the sales team thereby assuring
proper service to the customers
8. Provided special service to priority clients
9. Set credit limit for clients for investing in leveraged products and set up overdra for clients
1. Processed account opening/closing/maintenance transactions from corporate/HNI/Customers in the Bank's
system.
2. Reviewed existing & new documentation for any transaction as per SOP and followed up with the RO/RMI
concerned for completion of documentations.
3. Maintained and updated the account standard files for the customers.
4. Processed cheque book request/delivery for customers; processed delivery of outward check issue/hold/
returned credit/debit card and other deliverables pertaining to the customers.
5. Attended & resolved queries of customers/ROs/RMs alike with a view to resolving them or escalating same to
the reporting officer necessary.
6. Handled account statements & other requests of customers in accordance with instructions held.
7. Liaised with other departments with view to resolve customer related issues
8. Participated in the documentation review project and adequately supported to facilitate completion
1.Sourced Investment, Insurance, ULIP products for Reliance Life insurance
2.Direct reporting to Unit Manager
3.Generating Leads & Follow up with leads
4.Conversion of lead to sales