Senior Officer/ HR & Admin Department Assisting HR:
Rasameel Investment Company
Total years of experience :9 years, 3 Months
- Customer Service.
-Train new employee to use the booking appointment system and what are the rules and how to deal with patients and customers
-Dealing with all customers requests (calls, queries, and requests), also solve their problems at work.
-Dealing with different kind of patients' situations (angry and difficult customers and patients)
-Dealing with big amount of Cash money
-Dealing with some kind of insurance approval
-Booking appointments
-Work in Teamwork. Attended courses in Al-Mowasah Hospital:
•Have taken 4 courses in customer services.
-Customer services (July 2011- June 2012 - September 2013- November 2013)