Customer Service Representative
Canadian Customer Debt Relief
Total des années d'expérience :5 years, 8 Mois
Canadian Customer Debt Relief (CCDR) is a dedicated debt help and debt solutions company.
located in Regina, Saskatchewan, Canada.
Outbound Pre-sales: Canadian Customer Debt Relief program designed for Canadian nationals to assist and eliminate the burden of ongoing debts. Hunting the potentials customers across the region through various channels to find opportunities to sell appropriate financial restructuring solutions such as short-term lending.
Achieving month on date target of $20, 000 over 110%
Customer experience & Coordination: Implementing & adhering all possible best
practices to leave wow customer experience & higher customer satisfaction.
Reliance General Insurance Company Limited is private insurance company, wholly owned through Reliance Capital. Reliance General Insurance's distribution network is composed of over 129 branches with more than 52, 595 intermediaries.
Customer Service: First point of contact for reliance general insurance customer resolution desk. Responsible for products such as vehicle, Health & Travel insurance.
Claim management: Assisting customers to raise adequate & accurate claims within stipulated product timelines.
Coordination: Resolving pending claim issues with continuous coordination Hospitals. Vehicle workshops, & airlines.
Customer Experience: Collating, scrubbing, preparation of stats and random sampling of data points of Customer Satisfaction survey.
CSAT : Quarterly basis Customer Satisfaction Survey (CSAT) of the Company at various levels and departments through outbound calls from vendor side.
A premium luxury and high-end real estate agency that cater to the upper end of the residential
sale and rental market in Mumbai.
Customer coordination: Coordinate with potential high network customers & invite
them to visit new premium project launch across the region.
Visitor Management: interact with walk in guests and able to make suggestions to enhance guest experience.
MIS & Reporting: Assisting Sales team reporting and maintaining customer records.
Events: Organizing events for internal employees, property exhibition drive, site visits etc.
Inventory: Maintaining inventory of available unit’s for sell & rentals across categories.
Clerical: Provide general administrative and clerical support beside preparing correspondence document.
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