Neelesh Daby

• Responded immediately to emergency situations, remaining professional, calm
and effective under pressure.
• Secured personnel and premises by inspecting buildings, patrolling property and
monitoring CCTV cameras.
• Patrolled property during open hours, observing activities and deterring
vandalism or criminal activity.
• Prepared regular written logs and incident reports at close of each shift for
management team following SOP.
• Responded to alarms and investigated disturbances, contacting local law
enforcement personnel in escalating situations.
• Closely observed CCTV surveillance systems to monitor movement of goods
and other personnel.
• Collaborated with security teams and emergency services to resolve urgent
situations.
• Investigated alarms and incidents with rigorous evidence collection.
• Created hazard-free environment by reporting on building damage and
irregularities.
• Maintained technical documentation to facilitate process and procedure
monitoring.
• Completed required shift logs and reports, highlighting routine activities,
suspicious circumstances and critical incidents.

• Performed prompt and effcient sampling, labelling and testing of raw materials
to guarantee timely release for production.
• Maintained high standards across sampling, processing and storage operations.
• Completed delivery paperwork clearly and accurately for reliable despatch
documents.
• Inspected products to support quality assurance, reporting damaged or
inadequate stock.
• Observed workers activities to assess safety compliance and identify
enforcement gaps.
• Maintained good communication between department heads and workers.
• Supported staff with administrative needs for photocopying, faxing and fling.
• Built positive working relationships with staff and customers for helpful
department support.
• Inputted data quickly and accurately to maintain reliable records.
• Covered reception desks, providing positive customer care in person and during
telephone calls.

• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-to-day duties accurately and effciently.

• Met sales targets consistently to drive revenue.
• Answered calls within required timeframe to meet established quality
standards.
• Engaged clients with sales opportunities to secure valuable transactions.
• Managed and escalated complaints effectively, resulting in positive customer
outcomes.
• Handled high call volumes with accuracy and effciency for optimum
productivity.

• Followed health and hygiene standards when handling food and cleaning
restaurants.
• Maintained excellent guest satisfaction by providing attentive, proactive and
helpful service.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Attended to customers needs proactively for frst-class waiting service.
• Resolved guest complaints promptly and professionally, notifying restaurant
management of concerns.