Sr Relationship Manager
Bank of Bahrain and Kuwait
Total years of experience :21 years, 2 Months
Handling Retail Banking portfolio for Delhi branch.
Complete Retail Banking offering.
Managing Relationship.
Etc.
Banking Operations
•Managing daily banking procedures, pitching products and generating leads.
•Ensuring Compliance with statutory requirements laid by acts governing banking regulations.
Business Devleopments
•Analyzing business potential and implementing plans to drive channels for attaining business target and achieving the desired targets.
•Identifying, Qualifying and pursuing business opportunities through market surveys.
•Conducting the Competitor analysis by keeping abreast of market trends and Competitor moves to achieve the market share
Client Relationship Management
•Managing Customer Centric operations & ensuring the Customer satisfactory by achieving delivery & service quality norms.
•Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn around time.
Team Management
•Monitoring, training & developing team members to ensure operational efficiency and product knowledge.
•Monitoring the Performance of Team members to ensure efficiency in Banking operaions and meeting of individual & group targets and Corporate goals.
•Creating and maintaining a learning environment while ensuring creative & operational development of the employees
Mater in Business Administration with Specialization in Retail Banking.