Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Neha Sharma, Customer Service Manager

Neha Sharma

Customer Service Manager·confidential

United Arab Emirates

High school or equivalent, Mechanical

Work experience

Total years of experience: 6 years, 7 months

Customer Service Manager

July 2018 - June 2020

confidential

Dubai, United Arab Emirates

July 2018 - June 2020

Company industry:
IT Services
Job role:
Management

Assistant Engineer

October 2014 - October 2016

Pilog Technology Solutions LLC

United Arab Emirates

October 2014 - October 2016

Key Skills Data Acquisition Engineer, Cataloguer, Software testing and QC Checker
Responsibilities •Software Testing of Pilog Software’s
•Data Acquisition for Dubai International Airport Terminal one, Terminal Two and Concourse one
•Data Analysis for Engineering projects and Engineering services
•Equipment and spares Acquisition from Manufacturer and Engineering drawings
•Spare parts cataloguing
•Equipment and spares Cataloguing as per ISO 8000
•Cataloguing the Items and Assets
•Plant equipment and spares Acquisition from Manufacturer and Engineering drawings
•Plant engineering data packages validations (SPIR)
•Cataloguing and quality checking in Master Data Production Manager (MDPM)
•Maintenance Bill Of Materials, Standard Tasks, Preventive maintenance
•Preparation of Test Cases for Pilog Application tools
•Material data Analysis
Highlights •Master Data Management/Acquisition
•Data Cleansing
•Maintaining the clients data through Pilog Software Applications
•Have attended meetings with clients for Material Acquisition Project
Awards/ Achievements •Got Client Appreciation for On-time Service Deliveries
•Coordinated in all office events

Company industry:
General Engineering Consultancy
Job role:
Engineering

Technical Consultant

February 2012 - May 2014

Capgemini Business services and Consulting

India

February 2012 - May 2014

Key Skills Authoring on manuals, Adobe Framework, SAP, ETPS
Responsibilities: •Creation, modification and updation of Aircraft Maintenance Manual (AMM) and AIPC.
•Working on SB’s (Service Bulletins), MODSUM (Modification Summary) and MCR (Manual Change Request), Drawings and user comments.
•Responsible for giving training to the new joiners about the tools and engineering drawings.
•Responsible for technical sharing with the team members for new learning and updates from the clients.
•Responsible for giving response to client’s emails and phone calls for technical queries.
•Responsible for preparation of presentations at the time of Client Audit or Client Visit.
Highlight •Creation of Component Maintenance Manuals (CMM's) using Adobe Frame maker 8.0.
•Created material items in SAP for AIPC Manual
•Worked on ETPS (technical publication tool) and tech illustrator
•Updation of manuals in line with supplied source data (Revisions, Modifications, and Validation Comments).
• To analyze the maintenance and modifications/ inspections that needs to be carried out on aircraft.
•Quick response to the mails and technical queries of Clients.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Technical Officer

January 2011 - February 2011

Deccan Charters Pvt. Ltd

January 2011 - February 2011

Preparing AMP (Aircraft Maintenance Program) and MEL (Minimum Equipment List) as per the manual provided by manufacturer.
•Verification of Technical Log book, Cabin Log book, & Document Folder onboard to ensure Serviceability of the aircraft.
• Raising publication review form and Distribution of inter office communication form to the technical officers.
•Updation and circulation of new directives to the authorized person.
•Preparation of Compliance report and submitting the same to DGCA office after engineer’s approval.
•Updating tech-log pages, generating and completing work cards using ARMS (Airline Resource Management Source).
•Software Updater for the issued Service Bulletins, Airworthiness Directives & DGCA Mandatory Modifications and keeping record of their compliance for the respective aircraft’s.
Highlight •Coordinated in performing preflight and post flight inspections of aircraft.
•Worked as technical officer CAMO in Deccan Charters Quality Control Department.
•Assisted in preparation of MODs, Incident/ Accident reports of aircrafts for DGCA (Director General of Civil Aviation) inspection.
•Up keeping records of the works carried out on the aircraft and maintaining the logbooks related to Aircraft, Engine, and Propeller & Components.

Company industry:
Airlines
Job role:
Engineering

Education

Hindustan Institute of Aeronautics

January 2011

January 2011

High school or equivalent, Mechanical

India

Purvanchal UniversityVidyalaya Sr. Sec. School

January 2011

January 2011

Bachelor's degree, engineering

India

Skills

Documentation
Expert
Documentation
Expert
Data Quality
Expert
Data Quality
Expert
Software Testing
Expert
Software Testing
Expert
Master Data
Expert
Master Data
Expert
Data Management
Expert
Data Management
Expert
ADOBE
Beginner
ADOBE
Beginner
BOOKS
Beginner
BOOKS
Beginner
CAPABILITY MATURITY MODEL
Beginner
CAPABILITY MATURITY MODEL
Beginner
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATA ACQUISITION
Beginner
DATA ACQUISITION
Beginner
DATA ANALYSIS
Beginner
DATA ANALYSIS
Beginner
DATA MANAGEMENT
Beginner
DATA MANAGEMENT
Beginner
ENGINEERING
Beginner
ENGINEERING
Beginner
FRAMEMAKER
Beginner
FRAMEMAKER
Beginner
ILLUSTRATOR
Beginner
ILLUSTRATOR
Beginner

Languages

English
Expert
Hindi
Expert
Punjabi
Expert