Nehayan AlFalasi

Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.

Assist in fine tuning operational methods for the departments while improving the overall efficiency of the department.

Assign, verify and document completion of all routine transactions and direct daily department operations.

Work effectively with the General Manager and Branch Managers to implement various cost effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.

Represent FAB / FGP and maintain positive relationships in all the government entities.

Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments.

Assist FM & leasing division for any requirements related to governmental authorities.
Inspect Properties when required.

Coordinate with Legal Department on cases where support is needed with Government entities.

Participate in the creation and implementation of departmental strategies, operational procedures, and policy & budget development.

Provide guidance to team members and building managers in emergency situations as needed.

Attend internal and community meetings to ensure the department’s effective partnering with other organizational departments.

Ensure effective and respectful response by team members and building managers to tenant concerns.

Set employee goals and objectives; review, evaluate and monitor staff performance.

Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.

Assist in fine tuning operational methods for the departments while improving the overall efficiency of the department.

Assign, verify and document completion of all routine transactions and direct daily department operations.

Work effectively with the General Manager and Branch Managers to implement various cost effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.

Represent ADNP and maintain positive relationships in all the government entities.

Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments.

Assist FM & leasing division for any requirements related to governmental authorities.
Inspect Properties when required.

Coordinate with Legal Department on cases where support is needed with Government entities.

Participate in the creation and implementation of departmental strategies, operational procedures, and policy & budget development.

Provide guidance to team members and building managers in emergency situations as needed.

Attend internal and community meetings to ensure the department’s effective partnering with other organizational departments.

Ensure effective and respectful response by team members and building managers to tenant concerns.

Set employee goals and objectives; review, evaluate and monitor staff performance.

Handling tenant’s complain through Yardi’s Work order system ( WO)

Ensure compliance of local laws in managing and handling properties.
Liaising with tenants on any maintenance issues in the property.
Following up on outstanding rent collections / delayed lease renewals.
Handling legal issues and other matters related to responsible authorities like municipality, RERA, DEWA, SEWA, FEWA, court cases etc.

Assisting facility management & leasing division for any requirements when necessary.
Built the company brand by defining and executing PR effort - Developed ways in which the public image of the firm could be improved to generate more business opportunities.

Confer with the labor relations managers in order to develop internal communications to inform employees of various company activities.

Manage an organization's reputation with the public in general and clients.
Respond to information queries from media and the general public.
Manage tenant relations in order to ensure that tenants’ needs are reasonably met and that tenants comply with the terms and conditions of their lease.

Checking customers' accounts and initiating action.
Processing Murabaha, Ijarah and Wakala Deals.
Issuing Repayment Schedules.
Issuing LPO's.and Manager Cheques.
Informing customers of their next installments and past dues by lettering them.
Receiving Costumer Transactions.
Handling Customer Inquiries.
Prepare weekly and monthly report for top management.

Supervise the work of office and administrative. Discuss job performance problems with employees in order to identify causes and issues, and to work on resolving problems Receive Section's Order, send the requests for ministry of finance to get the approval, download the order on intranet, waiting companies' items and prices, make a contract with the company which offer best items and prices. Assist in the coordination of administrative procedures such as budgets, contracts/projects, inventory of supplies and equipments. Make a personal covenant lists for each employee (Excel) Maintain records and files in accordance with applicable status.