Nehayan  AlFalasi, Team Leader

Nehayan AlFalasi

Team Leader

First Abu Dhabi Bank

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Bachelor in Business Administration (E-Commerce & Information Systems)
Expérience
20 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 0 Mois

Team Leader à First Abu Dhabi Bank
  • Émirats Arabes Unis - Sharjah
  • Je travaille ici depuis octobre 2017

Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.

Assist in fine tuning operational methods for the departments while improving the overall efficiency of the department.

Assign, verify and document completion of all routine transactions and direct daily department operations.

Work effectively with the General Manager and Branch Managers to implement various cost effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.

Represent FAB / FGP and maintain positive relationships in all the government entities.

Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments.

Assist FM & leasing division for any requirements related to governmental authorities.
Inspect Properties when required.

Coordinate with Legal Department on cases where support is needed with Government entities.

Participate in the creation and implementation of departmental strategies, operational procedures, and policy & budget development.

Provide guidance to team members and building managers in emergency situations as needed.

Attend internal and community meetings to ensure the department’s effective partnering with other organizational departments.

Ensure effective and respectful response by team members and building managers to tenant concerns.

Set employee goals and objectives; review, evaluate and monitor staff performance.

Operations Manager à National Bank of Abu Dhabi
  • Émirats Arabes Unis - Dubaï
  • mai 2015 à octobre 2017

Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.

Assist in fine tuning operational methods for the departments while improving the overall efficiency of the department.

Assign, verify and document completion of all routine transactions and direct daily department operations.

Work effectively with the General Manager and Branch Managers to implement various cost effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.

Represent ADNP and maintain positive relationships in all the government entities.

Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments.

Assist FM & leasing division for any requirements related to governmental authorities.
Inspect Properties when required.

Coordinate with Legal Department on cases where support is needed with Government entities.

Participate in the creation and implementation of departmental strategies, operational procedures, and policy & budget development.

Provide guidance to team members and building managers in emergency situations as needed.

Attend internal and community meetings to ensure the department’s effective partnering with other organizational departments.

Ensure effective and respectful response by team members and building managers to tenant concerns.

Set employee goals and objectives; review, evaluate and monitor staff performance.

Handling tenant’s complain through Yardi’s Work order system ( WO)

Assistant manager - public relations à National Bank of Abu Dhabi
  • Émirats Arabes Unis - Dubaï
  • avril 2010 à mai 2015

Ensure compliance of local laws in managing and handling properties.
Liaising with tenants on any maintenance issues in the property.
Following up on outstanding rent collections / delayed lease renewals.
Handling legal issues and other matters related to responsible authorities like municipality, RERA, DEWA, SEWA, FEWA, court cases etc.

Assisting facility management & leasing division for any requirements when necessary.
Built the company brand by defining and executing PR effort - Developed ways in which the public image of the firm could be improved to generate more business opportunities.

Confer with the labor relations managers in order to develop internal communications to inform employees of various company activities.

Manage an organization's reputation with the public in general and clients.
Respond to information queries from media and the general public.
Manage tenant relations in order to ensure that tenants’ needs are reasonably met and that tenants comply with the terms and conditions of their lease.

Processing Specialist à Emirates Islamic Bank
  • Émirats Arabes Unis - Dubaï
  • février 2008 à février 2010

Checking customers' accounts and initiating action.
Processing Murabaha, Ijarah and Wakala Deals.
Issuing Repayment Schedules.
Issuing LPO's.and Manager Cheques.
Informing customers of their next installments and past dues by lettering them.
Receiving Costumer Transactions.
Handling Customer Inquiries.
Prepare weekly and monthly report for top management.

Administration officer à Ministry of Public Works and Housing
  • Émirats Arabes Unis - Dubaï
  • janvier 2004 à octobre 2007

Supervise the work of office and administrative. Discuss job performance problems with employees in order to identify causes and issues, and to work on resolving problems Receive Section's Order, send the requests for ministry of finance to get the approval, download the order on intranet, waiting companies' items and prices, make a contract with the company which offer best items and prices. Assist in the coordination of administrative procedures such as budgets, contracts/projects, inventory of supplies and equipments. Make a personal covenant lists for each employee (Excel) Maintain records and files in accordance with applicable status.

Éducation

Baccalauréat, Bachelor in Business Administration (E-Commerce & Information Systems)
  • à Al Ghurair University
  • janvier 2010

Bachelor in Business Administration (E-Commerce & Information Systems)

Diplôme supérieur, Higher Diploma Business Applied sciences
  • à Higher Colleges of Technology
  • janvier 2007

Higher Diploma Business Applied sciences

Etudes secondaires ou équivalent, General Secondary Certificate in Science Major.
  • à Ahmed Bin Hanbal Secondary School
  • juin 2003

General Secondary Certificate in Science Major.

Specialties & Skills

Time management skill – Select Training & Management Consultancy.
Time and Stress management skills
Efficiently and effectively process routine transactions in accordance with guidelines/ standards
Good analytical, problem solving and decision making skills.
Good interpersonal skills - Select Training & Management Consultancy.
Strategic planning and Decision making skills
Effective public relations and public speaking skills
Good communication skills - Select Training & Management Consultancy.
Effective verbal and listening communications skills
Good presentation skill - Select Training & Management Consultancy.
Good influencing skill - Select Training & Management Consultancy.
Computer-literate performer with knowledge in keyboarding, database, the internet and other standard
Team leadership and management skills
Research and program development skills

Langues

Arabe
Langue Maternelle
Anglais
Expert