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NEHME ALATIK, enumerator

NEHME ALATIK

enumerator·acted

Lebanon

Bachelor's degree, Laboratory Techniques

Work experience

Total years of experience: 5 years, 2 months

enumerator

June 2023 - Present

acted

Beirut, Lebanon

June 2023 - Present

• Monitor field work and Conduct Multi-Sector Needs Assessment Surveys (MSNA).
• Direct contact and reporting to ACTED Outreach Officer.
• Report to line manager on activities done daily.
• Ensure daily quantitative and qualitative reporting through the tools.
• Respect beneficiary confidentiality.
• Report any incident or act that causes any harm to beneficiary or to others.

Company industry:
Accounting
Job role:
Research and Development

Sexual Health Educator

March 2023 - Present

MARSA

Tripoli, Lebanon

March 2023 - Present

• Provide rapid testing for Sexually Transmitted Infections (STIs).
• Maintain beneficiaries’ confidentiality.
• Conduct awareness and educational sessions about sexual and reproductive health and
rights (SRHR).
• Participate in outreach activities.
• Ensure respect, non-judgment, and friendly attitude conducting all activities.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Enumerator for EU call assessment

May 2023 - May 2023

Médecins du Monde

Beirut, Lebanon

May 2023 - May 2023

• Conduct Knowledge, Attitude, and Practice surveys regarding medical-related topics.
• Ensure all information on each survey is accurate and complete prior to submitting it.
• Ensure daily transfer of information and data to the MEAL coordinator.

Company industry:
International Humanitarian Organization
Job role:
Research and Development

Interviewer - Beneficiary Satisfaction Survey

May 2023 - May 2023

Médecins du Monde

Beirut, Lebanon

May 2023 - May 2023

• Conduct beneficiary satisfaction surveys with service users at CMH-SUc’s supported by
MdM in Beqaa and Tripoli and Beirut area under the AFD RECEVAL project.
• Ensure all information on each survey is accurate and complete prior to submitting it.
• Work under the supervision of MEAL officers.
• Ensure daily transfer of information and data to the MEAL Officers.

Company industry:
International Humanitarian Organization
Job role:
Medical, Healthcare, and Nursing

Beneficiary Satisfaction Interviewer

April 2023 - April 2023

Médecins du Monde

Beirut, Lebanon

April 2023 - April 2023

• Conduct beneficiary satisfaction surveys with service users at PHCCs supported by MdM
in Beqaa and Tripoli area under the AFD SAQIRH project.
• Ensure all information on each survey is accurate and complete prior to submitting it.
• Ensure daily transfer of information and data to the MEAL Officers.

Company industry:
International Humanitarian Organization
Job role:
Medical, Healthcare, and Nursing

Telesales Representative

November 2022 - January 2023

Call Center International CCINTL

Beirut, Lebanon

November 2022 - January 2023

• Contacting potential or existing customers to inform them about a product or service.
• Answering questions about products or the company.
• Asking questions to understand customer requirements and close sales.
• Enter and update customer information in the database.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Medical Laboratory Intern

March 2022 - October 2022

Haykel Hospital Laboratory Department

Tripoli, Lebanon

March 2022 - October 2022

• Sort, label, and check the specimen.
• Maintain the accuracy of the results.
• Follow the standard laboratory procedure.
• Ensure compliance with safety guidelines while experimenting.
• Run machine tests in Biochemistry, Hematology, Serology and Molecular Biology sections.
• Culture specimen in Microbiology section.
• Identify microscopical findings in Bacteriology, Hematology and Parasitology sections.
• Prepare reports based on findings.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Technical Support Officer

July 2021 - March 2022

Oummal

Tripoli, Lebanon

July 2021 - March 2022

• Support the vaccination centers throughout the vaccination process.
• Receive cases from the Ministry of Public Health (MOPH).
• Manage the MOPH's mobile clinic cases.
• Support Oummal Mobile Unit, remotely and on the ground.
• Support the vaccination call center 1214 through the Covid19 Vaccine Software.
• Receive reports from call center regarding technical issues in certificates, and follow-up.
• Refer specific cases to the Central Inspection and the Ministry of Public Health (MOPH).
• Data entry: registration of doses taken outside of Lebanon.
• Amendment of patients’ personal data and reschedule appointments upon request.
• Audit the files of vaccinated handicaps.
• Provide technical assistance in the trouble shooting related to the software.

Company industry:
Other Healthcare Services
Job role:
Information Technology

Patient Support Officer

April 2021 - July 2021

Oummal

Tripoli, Lebanon

April 2021 - July 2021

• Receive calls regarding the Covid19 vaccine.
• Help people to pre-register for the vaccine on the online platform COVAX.
• Provide the necessary information about the vaccine.
• Report any technical issue in certificate to the technical support team.
• Report problems in vaccination centers, and appointments to the supervisor and/or team
leader.
• Report any side effects after receiving the vaccine.
• Help reschedule appointment or change vaccination clinic.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Education

Jinan University - Lebanon

February 2023

February 2023

Bachelor's degree, Laboratory Techniques

Lebanon

GPA (percentage): 90.93%

GPA (percentage): 90.93%

Halba High school

July 2019

July 2019

High school or equivalent, Life sciences

Lebanon

GPA (point): 16.79 out of 20

GPA (point): 16.79 out of 20

I graduated the Lebanese Baccalaureate majoring in Life Sciences from Halba Public High Schooll with a (very good) mention.

Skills

Laboratory Analysis
Expert
Laboratory Analysis
Expert
Teaching
Expert
Teaching
Expert
Laboratory Medicine
Expert
Laboratory Medicine
Expert
Technical Support
Expert
Technical Support
Expert
Vaccines
Expert
Vaccines
Expert
CALL CENTER
Expert
CALL CENTER
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
TROUBLESHOOTING
Intermediate
TROUBLESHOOTING
Intermediate
COMMUNICATION SKILLS
Intermediate
COMMUNICATION SKILLS
Intermediate
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
mail
Intermediate
mail
Intermediate
customer interactions
Intermediate
customer interactions
Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Certifications
International English Language Testing System Exam (IELTS)
Jul 2019 - Jul 2021

Hobbies and interests

Listening To Music