neil hernandez, Clerk/dowelman

neil hernandez

Clerk/dowelman

Dp World

Location
United Arab Emirates
Education
High school or equivalent, computer science
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

Clerk/dowelman at Dp World
  • United Arab Emirates - Dubai
  • June 2012 to May 2016

To record information using Mobile Data Terminal (MDT) about containers moved, crane performance, gears and equipments used, condition, type of containers and other relevant details to avoid possibilities of revenue leakage, and ensure that actual operational details concur with accompanying paperwork and documentation, while adhering to port policies and procedures.
Receive the sequence sheet in advance for the scheduled bay as per the crane program, Incase of a dynamic change in the stowage plan, receive updated sequence sheet from vessel planner via the runner.
Record in the Mobile Data Terminal (MDT), the identification data of each container being discharged from the vessel and the identification number of the switcher on which it is placed.
Manually update in the sequence sheet, the order in which the containers are loaded and discharged from the vessel, if containers are not discharged in the same sequence as mentioned in the bay plan, ensure that the details

customer service agent at information fort L.L.C
  • United Arab Emirates - Dubai
  • January 2008 to April 2012

 Dealing with the client specially Bank
 Bar coding of the files
 Labeling files / box
 In coding data entry procedure
 To ensure that client contract agreement was updated into the system
 Accepting telephone calls with the proper way
 Dealing with various tasks such, costumer complaint.
 System using (VIRTUAL CORPORATE KEEPER) as (VCK)
 Data entry procedure
 Listen and response to customer’s questions.
 Updating everyday task into a system
 Updating company files using MS EXCELL and auditing the daily collection of the company
 Updating invoices from the client.
 To ensure that request of the client must send on time.
 Assist & assign ground courier in everyday task
 Assist client visit from the facility.& explain how to process in their request
 Response to request of the client
 To ensure files/boxes confidentially

Education

High school or equivalent, computer science
  • at Arellano University,Philippines
  • March 2003

Specialties & Skills

Dealing
Customer Service
Auditing
Telephone
Data Entry
cummunication skills

Languages

English
Intermediate