Project Coordinator
Aspire Zone Foundation
Total years of experience :15 years, 8 Months
Responsible for coming up with the idea of the CSI working group and making this group a single entity for all improvement
Responsible for all CSI initiatives, projects and ideas
Coordination of CSI members and interaction with other teams
Reporting on activities and projects raised and results of the improvement
Responsible for overall project management activities and resources
Responsibility to oversee all projects and make sure they achieve their end result based on initial estimations and forecasting
Reporting of latest progress and estimates based on agreed milestones
Achievements:
- Consolidating a team of 4 resources for the CSI working group
- Reduction of incidents and service requests tickets due to CSI projects and activities
- Review of available technology and using everything the company has in house instead of always purchasing new technology due to CSI projects and activities
- Empowering users to be more self-sufficient by increasing knowledge articles and knowledge campaigns due to CSI projects and activities
- Reviewing all process activities and removing all unnecessary steps in order to create more successful workflows, in order to save time and money due to CSI projects and activities
- Introduction of project evaluation matrix in order to evaluate feasible projects and financial impact
- Review and improvement of project management tool and way of working
Project Manager - Global Configuration Manager
Atos, Timisoara (Romania)
Atos is an international information technology company covering a wide range of IT services in 52
countries with annual revenue in 2013 of over 8.6 billion US dollars. Romania-Timisoara branch has
more than 1000 employees.
▪ Responsible for migration of all data to new global Configuration Management Database
▪ Preparing, planning, executing, monitoring, controlling and closing the project according to contractual scope and commitment against project budget
▪ Estimating PM effort, and reviewing estimates
▪ Responsible for securing resources for the project
▪ Responsibility to lead and manage team of 6 resources
▪ Creation of project management plan-PMP, budget and schedule
▪ Reporting of latest progress and estimates based on agreed milestones to local management and global management
Achievements:
▪ Consolidating a team of 6 resources by providing training and support within a limited time frame
▪ Meeting the milestones of the project on time and with excellent feedback due to great planning and great team work
▪ Producing documentation for all important aspects of the project to be used and followed by all teams involved
Transition Lead for Atos FI
Atos, Timisoara (Romania)
▪ Single point of contact for transition from Atos Finland to Atos Romania
▪ Responsibility of transitioning five different process roles from Finland to Romania: Capacity Manager, Configuration Manager, Change Manager, Problem Manager, Incident Manager
▪ Securing resources for the project to fulfil the required roles
▪ Learning all processes and roles and making suggestion of improvement
▪ Documentation support and creation of work instructions
▪ Aligning KPIs with global KPIs and processes
▪ Overall responsibility of the team and their progress
▪ Responsibility of reporting and showing progress to both teams in Finland and to Romanian teams
Achievements:
▪ Transitioning 5 process roles to Atos Romania in a limited time-frame of 2 months
▪ Developing and implementing project plan to ensure a successful transition of the 5 process roles
Overall Process Manager for Atos Romania
Atos, Timisoara (Romania)
▪ Offering training on tools and processes for all Romanian colleagues
▪ Responsible for support on all existing tools and processes at any time
▪ Documentation support for process and tooling instructions
▪ KPI reporting for all changes, incidents, problems reported by Romanian teams
▪ Continuous improvement of all processes
Achievements:
▪ Training more than 200 Atos employees on internal/external tools and processes
▪ Making improvements to the Change Management process by creating documentation to support all involved teams and by making sure it is followed
Configuration Manager Support
Atos, Timisoara (Romania)
▪ Responsible for planning, tracking, consultancy, reporting for all project aspects
▪ Consultancy on actions taken in the Configuration Management Database
▪ Support in Change Management process and Configuration Management process
▪ Coordination of 2 resources
▪ Tracking progress of project status and deliverables
▪ Documentation support and creation of work instructions
Achievements:
▪ Meeting all deadlines and assignments on time
▪ Closing all audit findings in the required deadline
Change Management
Atos, Timisoara (Romania)
▪ Responsible for planning, tracking, consultancy, training in support to Atos Austria
▪ Training and consultancy on Change Management process in Remedy DSD
▪ Training and tool consultancy on Remedy DSD
▪ Verification and validation of changes
▪ Overseeing implementation of changes in all project teams
▪ Overseeing Change Advisory Board and participating as Change Manager to ensure all changes have proper documentation and flow
▪ Supporting Regional Process Owners in local and global reporting for Change Management
Achievements:
▪ Implementing a breached changes way of working/process and documentation to support it