nelicia fernandes

Team leader في PANALPINA GULF LLC

• الإمارات العربية المتحدة - دبي
• يناير 2008 إلى نوفمبر 2012

Supervised a team of 6 people in achving the below mentioned responsiblity. on Export & import
-Placing Purchase Order with factories.
-Co-ordination with Suppliers (Factories) for Planning / getting info on Ex-works date.
-Preparations of Shipping instruction and follow-up for delivery.
-Co-ordination with 3PL service provider to inform, organize & consolidate a project order for Direct shipment to customers.
-To Liaise with inspection authority to conduct pre-shipment inspection, where required from Dubai.
-To ensure highest level of customer satisfaction by maintaining effective communication.
-Ensuring delivery deadline, as committed, are met at all times & efficiently communicated where delays are inevitable.
-To keep track of known issues faced with customer / supplier by maintaining Issue List.
-To Co-ordinate with Planning team & submit Short Term and mid term planning / forecast for effective capacity allocation with our factories.