IT Support Engineer
Inkas Vehicles LLC
Total years of experience :21 years, 8 Months
Active Directory Planning and implementation, Group Policy and security,
Implemented Backup System such as Acronis Backup Advance and Veaam
Endpoint Backup. (full and incremental)
Implemented IT infrastructure security, (firewall, AV (ESET), Group
Policy)
Implemented VPN service and ip telephone system.
Deploy NAS drive for Backup and file sharing.
Deployed 2 Wordpress website (Full Admin for 3 Website WordPress)
Office365(Exchange) for email with 41 email accounts, asterisk base
telephone system.
Responsible for IT Equipment Inventory tracking, such as mobile devices (asset
turnover and handover)
Responsible of IT Equipment/Devices/software deployment.
Responsible in maintaining the 2 Servers, 15 desktop systems, 25 Laptops and 4
print server, Biometric Attendance Hardware and software, CCTV and
recordings, IP Telephone, Mobile Devices
Provides utmost IT services to employees experiencing computer technical
problems (e.g. networking; troubleshooting; links to a shared printer, scanner,
Mapped drive, mail, internet and files)
• Managing the IT infrastructure, Getting cost effective IT solutions for the organization.
• Responsible in maintaining the 4 Servers, 2 on-air systems, 20 desktop systems, 15 Laptops and 4 print server, Biometric Attendance Hardware and software, FTP Server
• Provides utmost IT services to employees experiencing computer technical problems (e.g. networking; troubleshooting; links to a shared printer, scanner, Mapped drive, mail, internet and files).
• In-charge in the installation of new software’s, program upgrades, and ghost image installation to all available & newly ordered PCs. Windows Mails, Software or Network Setup.
• In-charge of IT equipment and devices inventory, ( incoming, outgoing & borrowed); ensures that everything is recorded & checked thoroughly.
• Responsible of recording the stations segments, program/song/adds logs, updating the files in everyday advertisements, song and sweepers, merging logs (songs and ads) to Broadcasting Software, InfoEdit(tagging) of new song, Editing/Censoring song using Adobe Audition. Attendance Report. Song database backups.
• Verifying and approving the new thread/comments/registered user or member in website forum.
• Monitoring the SMS we received everyday and updating the database hourly
• Monitoring the sound quality of audio streaming.
• Hands-on manager on the over-all operation of the business
• Responsible in maintaining the server network and software in all cafés
• Responsible in maintaining all LAN/Wireless connection in all cafés..
• Assist in problem in software or hardware/server in cafes.
• Direct Report to Café division Manager such as café staff’s attendance, weekly and monthly sales report, expenses, store problems.
• Responsible in maintaining the server network and software in office and store
• Assist in problem in software or hardware in store.
• Maintenance and Installation of POS (Software and Hardware)
• Execute SQL commands sent by programmer to maintain and update the
Dbase
• Field and In-House Technician
• Programming and assembling PC unit
• Troubleshoot and repair Computer
• Gamming/internet Café setup.
• Field and In-House Technician
• Gamming/internet Café setup.
• Assembling/installing the specified hardware to their units.
• Programming and installing software according to the request
• Responsible in figuring out the cause of the unit's problem and do the
necessary troubleshooting to repair the Computer.
• Responsible in figuring out the cause of the unit's problem and do
the necessary troubleshooting to repair the PC.
• Advising the customer in what’s the best thing to do in their unit's problem.
• Assembling/installing the specified hardware to their units.
• Programming and installing software to their PC according to their request.
• Responsible in maintaining the network and software/games in the shop.
• Operating the network software to track the time of the players.
• Accepting all the computer works requested by the customers such as
> Typing Job > Microsoft Application
> Research
Passed the scholarship exam of the school.. paying only 50% of the price of the said course.
Recieved My diplomat and started working after a month..
A one month basic electronic course.. before my college