Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Nelson Cassama, Restaurant General Manager

Nelson Cassama

Restaurant General Manager·Boa-Bao

Portugal

Master's degree, Financial

Work experience

Total years of experience: 8 years, 3 months

Restaurant General Manager

January 2025 - March 2026

Boa-Bao

Porto, Portugal

January 2025 - March 2026

Spearheaded full P&L ownership for a premium Asian-fusion restaurant, elevating brand positioning and driving double
digit revenue growth through strategic menu engineering, cost optimisation, and team excellence. Cultivated a high
performance culture aligned with luxury service standards.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Senior Operations Director

November 2024 - December 2024

Scylla AG,

Lausanne, Switzerland

November 2024 - December 2024

Appointed to lead multi-vessel operational strategy across European river cruise fleet. Directed cross-functional teams
to enhance onboard service delivery, streamline procurement, and align operational KPIs with corporate profitability
targets.
Company industry:
Hospitality & Accomodation
Job role:
Management

Hotel Director

May 2022 - October 2024

DouroAzul,

Porto, Portugal

May 2022 - October 2024

Led end-to-end hotel operations across luxury river cruise vessels, overseeing guest experience, F&B, housekeeping, and
crew management. Delivered measurable improvements in guest satisfaction scores, controlled operational budgets,
and ensured compliance with international hospitality standards.
Company industry:
Other Business Support Services
Job role:
Management

Hotel Operations Manager

February 2020 - April 2022

Tivoli Hotels & Resorts,

Lisbon, Portugal

February 2020 - April 2022

Managed daily operations for a prestigious portfolio property, driving service excellence and financial discipline.
Implemented performance dashboards, optimised staffing models, and partnered with revenue management to
maximise occupancy and ADR.
Company industry:
Hospitality & Accomodation
Job role:
Management

Commercial & Sales Strategy Manager

January 2018 - January 2020

Apple,

Lisbon, Portugal

January 2018 - January 2020

Designed and executed commercial strategies for premium retail operations, leveraging data analytics to optimise sales
performance, customer engagement, and market penetration. Built high-performing teams through structured coaching
and accountability frameworks.
Company industry:
Computer Hardware & High-Tech Manufacture

Education

HEC Lausanne

July 2016

July 2016

Master's degree, Financial

Switzerland

Skills

BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FINANCE
Expert
FINANCE
Expert
FINANCIAL ANALYSIS
Expert
FINANCIAL ANALYSIS
Expert
FINANCIAL MANAGEMENT
Expert
FINANCIAL MANAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
OPERATIONAL EXCELLENCE
Expert
OPERATIONAL EXCELLENCE
Expert
REVENUE MANAGEMENT
Expert
REVENUE MANAGEMENT
Expert
TEAM BUILDING
Expert
TEAM BUILDING
Expert

Languages

Portuguese
Native Speaker
Afrikaans
Native Speaker
English
Native Speaker
French
Expert
Spanish
Expert

Training and Certifications

Certifications
Master of Science in Accounting
Hec Lausanne
Jul 2016
Show credentials