نرمين فريد, Business Process Analyst

نرمين فريد

Business Process Analyst

Halliburton

البلد
البحرين - المنامة
التعليم
بكالوريوس, Communications and Electronics
الخبرات
4 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 0 أشهر

Business Process Analyst في Halliburton
  • الإمارات العربية المتحدة
  • فبراير 2013 إلى أغسطس 2013

Planning, Direct and manage new IT Projects
Asset Manager
Managing IT Assets through HP Asset Management Application
Development Planning for IT Team
Assessing team development requirements, plan and prepare a team development submitting plan
for discussion and approval with IT Management
MENA IT competencies Project focal point
Communicating with different IT functional groups, gathering data, Summarize and Analyze results
and submitting final reports to management
Hold meetings with the Global Project team members bi-weekly for planning and
updating current project status
NA IT Service center issues reporting focal point
Collecting IT service center issues from IT functional groups in MENA and consolidate with reports
from IT service centre tool and participating in
Meeting to discuss and specify areas of improvements
IT Manager Delegate
Acting as a delegate for the IT Manage during his absence.

Web administrator في Halliburton
  • الإمارات العربية المتحدة
  • يونيو 2007 إلى فبراير 2010

First and second level Desktop support
Member of regional HIPS SUMMIT software support team (SQL installation and configuration
and troubleshooting errors)

Network Analyst في Asset managemen
  • قطر
  • فبراير 2010 إلى فبراير 2010

with both internal Dept. representatives and third parties on deployment of IT-
related projects.
Conducting NEO (New Employee Orientation) IT Presentation.
Planning Network refresh projects with MEA Network team located in Dubai
First level network troubleshooting.
Focal point for Egypt Team development plans.
Provide training and documentation as required to the Service Desk and New IT
Employees.

Technical Assistant
  • أكتوبر 2006 إلى يونيو 2007

to the Expat
Subsurface Team.
Training

Trainee في Halliburton (Information Technology)
  • أغسطس 2005 إلى يناير 2005
Trainee في Schlumberger (Wire Line Segment)
  • يوليو 2005 إلى يناير 2005

Complete workshop tasks, helping out doing maintenance on the equipments or
tools, complete lab. tasks.
- Assisting other field engineers and technicians.
-Conducting research on one of the wireline tool

Trainee في Schlumberger (Wire Line Segment)
  • يوليو 2004 إلى يناير 2004

Complete workshop tasks, helping out doing maintenance on the equipments
or tools
- Assigning other field engineers and technicians.
- Attending a Cased Hole job
- Distinguished different types of common work-over operations while on
Rig site.
-Introduced to common cased hole logs

Call Manager في Hess Egyp
  • إلى

الخلفية التعليمية

بكالوريوس, Communications and Electronics
  • في Engineering Ain Shams University
  • يونيو 2006

Overall Grade: Good Graduation Project: Fiber-To-The-Home Passive Optical Network (FTTH EPON) Project Grade: Distinct

Specialties & Skills

INTELIGENCIA DE NEGOCIOS
LEADERSHIP
MANAGEMENT
NETWORK SUPPORT
ORGANIZATIONAL SKILLS
TECHNICAL SUPPORT
TROUBLESHOOTING

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متوسط