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Nermeen Farid, Business Process Analyst

Nermeen Farid

Business Process Analyst·Halliburton

Bahrain

Bachelor's degree, Communications and Electronics

Work experience

Total years of experience: 4 years, 0 months

Business Process Analyst

February 2013 - August 2013

Halliburton

United Arab Emirates

February 2013 - August 2013

Planning, Direct and manage new IT Projects
Asset Manager
Managing IT Assets through HP Asset Management Application
Development Planning for IT Team
Assessing team development requirements, plan and prepare a team development submitting plan
for discussion and approval with IT Management
MENA IT competencies Project focal point
Communicating with different IT functional groups, gathering data, Summarize and Analyze results
and submitting final reports to management
Hold meetings with the Global Project team members bi-weekly for planning and
updating current project status
NA IT Service center issues reporting focal point
Collecting IT service center issues from IT functional groups in MENA and consolidate with reports
from IT service centre tool and participating in
Meeting to discuss and specify areas of improvements
IT Manager Delegate
Acting as a delegate for the IT Manage during his absence.
Company industry:
Oil & Gas
Job role:
Information Technology

Network Analyst

February 2010 - February 2010

Asset managemen

Qatar

February 2010 - February 2010

with both internal Dept. representatives and third parties on deployment of IT-
related projects.
Conducting NEO (New Employee Orientation) IT Presentation.
Planning Network refresh projects with MEA Network team located in Dubai
First level network troubleshooting.
Focal point for Egypt Team development plans.
Provide training and documentation as required to the Service Desk and New IT
Employees.
Company industry:
Financial Services
Job role:
Information Technology

Web administrator

June 2007 - February 2010

Halliburton

United Arab Emirates

June 2007 - February 2010

First and second level Desktop support
Member of regional HIPS SUMMIT software support team (SQL installation and configuration
and troubleshooting errors)
Company industry:
Oil & Gas
Job role:
Information Technology

Technical Assistant

October 2006 - June 2007

October 2006 - June 2007

to the Expat
Subsurface Team.
Training
Job role:
Engineering

Trainee

August 2005 - January 2005

Halliburton (Information Technology)

August 2005 - January 2005

Job role:
Engineering

Trainee

July 2005 - January 2005

Schlumberger (Wire Line Segment)

July 2005 - January 2005

Complete workshop tasks, helping out doing maintenance on the equipments or
tools, complete lab. tasks.
- Assisting other field engineers and technicians.
-Conducting research on one of the wireline tool
Job role:
Engineering

Trainee

July 2004 - January 2004

Schlumberger (Wire Line Segment)

July 2004 - January 2004

Complete workshop tasks, helping out doing maintenance on the equipments
or tools
- Assigning other field engineers and technicians.
- Attending a Cased Hole job
- Distinguished different types of common work-over operations while on
Rig site.
-Introduced to common cased hole logs
Job role:
Engineering

Call Manager

-

Hess Egyp

-

Job role:
Information Technology

Education

Engineering Ain Shams University

June 2006

June 2006

Bachelor's degree, Communications and Electronics

Egypt

Overall Grade: Good Graduation Project: Fiber-To-The-Home Passive Optical Network (FTTH EPON) Project Grade: Distinct

Skills

INTELIGENCIA DE NEGOCIOS
Expert
INTELIGENCIA DE NEGOCIOS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
NETWORK SUPPORT
Intermediate
NETWORK SUPPORT
Intermediate
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
SAP
Intermediate
SAP
Intermediate
SQL
Intermediate
SQL
Intermediate
SUMMIT
Beginner
SUMMIT
Beginner
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert

Languages

Arabic

Expert

English

Expert

French

Intermediate