Nesreen Zawaideh, Cabin Crew Manager ,Cabin Safety Instructor /CRM Instructor , Safety Examiner

Nesreen Zawaideh

Cabin Crew Manager ,Cabin Safety Instructor /CRM Instructor , Safety Examiner

Air Arabia Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Business Administration
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Cabin Crew Manager ,Cabin Safety Instructor /CRM Instructor , Safety Examiner at Air Arabia Jordan
  • Jordan - Amman
  • My current job since November 2015

- Supervised a team of cabin crew and cabin instructors
- Develop employee skills.
- Train New employees
- Manage day to day work
- Decision making
- Prepare Yearly Budget for the department
- Prepare Job description and KPI, s For Employees.
- Recruitment of new Employees
- Evaluation of Employee Performance
- Check of Employee records / Files .
- Responsible for direct supervision over the company Instructors to assure and maintain the desired
standards;

Director cabin crew training at Jordan aviation
  • Jordan - Amman
  • My current job since August 2018
Cabin Crew Manager ,Cabin Safety Instructor /CRM Instructor , Safety Examiner at Royal Falcon Airlines
  • Jordan - Amman
  • October 2007 to October 2015

- Demonstrated management, leadership, communication, motivational and influencing skills.
- Train team members
- built training material
- Problem solver with the ability to provide primary problem diagnosis and coordinator
- interpersonal skills
- organizational skills
- persuasion skills

Education

Bachelor's degree, Business Administration
  • at Arab Open University Jordan
  • June 2013

The degree gave me a broad knowledge of the functional aspects of a company and their interconnection, while also allowing for specialization in a particular area. The core topics in the program : Accounting Business law and Ethics Economics Financial management Cost and management accounting Human resource management Management information systems Marketing Operations management Organizational behavior Quantitative techniques (business statistics, financial mathematics, operations research) Strategic management Aviation management

Specialties & Skills

Motivational Interviewing
Efficiency Improvement
Problem Solving
Communications Management
Leadership
problem solving
Communication Skills
Leadership
Team Building
Creativity
Flexibility and adaptability
Critical Thinking
Time Management

Languages

Arabic
Native Speaker
English
Expert
Greek
Beginner

Training and Certifications

Quality managment system and audit techniques (Certificate)
Date Attended:
September 2018
Operations managerial skills (Certificate)
Date Attended:
December 2018
Crises Management and Team Training and emergency response plan (Training)
Training Institute:
Regency Management services ( England )
Duration:
40 hours
Crises communication and Media Handling (Training)
Training Institute:
Regency Management services ( England )
Duration:
40 hours
Fuel Tank Safety (Training)
Training Institute:
Air Arabia Jordan
Duration:
8 hours
Crown Class And First Class Course (Training)
Training Institute:
JATS
Duration:
40 hours
Internal Auditing Course Quality Management System (Training)
Training Institute:
Jordan International Air Cargo
Date Attended:
February 2009
Duration:
16 hours
Customer care course (Training)
Training Institute:
Royal Falcon Airlines
Duration:
24 hours
Train the trainer (Training)
Training Institute:
AACO
Duration:
40 hours
Internal Audit Techniques (Training)
Training Institute:
Queen Noor College
Duration:
40 hours

Hobbies

  • Traveling
  • Volunteer Work/Community Involvement
  • Swimming
  • Reading
    at Least 6 books per Year