Nessrine Hana, hr supervisor

Nessrine Hana

hr supervisor

Delta Medical

Location
Egypt - Cairo
Education
Bachelor's degree, Regional
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

hr supervisor at Delta Medical
  • Egypt - Cairo
  • My current job since September 2011

Developed and presented progress reports on HR department.
Trained new employees on company and communication standards.
Handled customer complaints.
Monitored employee performances and performed reviews.
Planned new hire orientations and handled contracts.
Coordinated implementation of people-related services, policies, and
programs through departmental staff.
12 Mahmoud Amer Street Haram. Giza,
Egypt
012 20606162
nessrine.makram@gmail.com
Implemented process improvements to automate office operations, including
record tracking and
Planned, monitored and appraised employee work results by training
managers to coach and discipline employees.
Reviewed job applications to identify, vet and recommend optimal
candidates.
Generated and updated complete and accurate employee files for Delta
Medical Staff with over 280 employees.
Collected and analyzed information to monitor compliance outcomes and
identify and address trends of non-compliant behavior.
Communicated with potential hires to provide clarity on expected tasks,
compensation and policies.
Oversaw all HR needs for 280-employee operation across 3 locations.
Assisted senior management with making key decisions by developing and
submitting performance and compensation reports with status updates and
improvement recommendations.
Completed human resource operational requirements by scheduling and
assigning employees.
Troubleshot and resolved problems with HR software to enhance production
support and minimize downtime.
Conducted annual salary surveys and developed, analyzed and updated
company salary budget.
Improved organizational filing systems for confidential employee records,
resulting in improved accessibility and efficiency.
Acted as staff member advocate, encouraging and supporting HR
Coordinator to identify and resolve conflicts.
Maintained work structure by updating job requirements and job descriptions
for all positions.
Improved office efficiency by effectively managing internal communications
and correspondence.
Reduced expenses by analyzing compensation policies and implementing
competitive programs while ensuring adherence to legal requirements.
Collaborated with management to build and implement effective, modern employment policies.

Assistant Business Development Director/Events Planer at Delta Medical
  • Egypt - Cairo
  • March 2008 to September 2011

Maintain the proper filing faxes, emails, documents concerning the Business
Development Director.
Schedule the business development director meeting, and appointments.
Compose and execute correspondences relating to the Business
Development Director.
Reserve flight tickets, and hotels booking for the Business Development
Director and any ad-hock for the management team.
Following up the payment of the Visa and MasterCard statements related to
Business Development Director.
Coordinate with the Public Relations department reserving in the VIP lounge.
Coordinate and prepare (Marketing Events-Training Sessions-Internal
meeting's) preparation logistics related to business development activities.
Prepare and audit the overall company attendance report for employees in
coordination with the Finance department.
Preparing the daily statistics and the monthly overtime and penalty sheet.
Search, screen and filter CV's through recruitment sites, and schedule an
interview appointment in coordination with the concerned manager.
Performing any Related HR activity (applications, forms ...etc.).
Prepare, and issue meeting minutes and circulate to the concerned parties.

sales coordinator at Delta Medical
  • Egypt - Cairo
  • March 2007 to March 2008

Updating the daily visits sheet for the sales team.
Studying technical specifications and preparing the technical documentation
as required by Sales team.
Coordinate with the Logistics department on freight and delivery progress
when asked by the sales team.
Prepare quotations and invoices as requested and send to concerned sales
member for review.
Coordinate all the department's meetings whether they are internal or
external.
Prepare technical tenders and offers as requested by the sales team including
the cost sheet ensuring all terms and conditions are fulfilled by the offer or
highlighting concerns to the sales team and coordinating with the accounting
department to ensure the Letter of Guarantee is issues on time.
Arrange and maintain catalogs database and inventory.
Write local correspondence when requested by manager.
File and archive incoming and outgoing faxes to the concerned sales department.

Marketing Research at AC Nilsen
  • Egypt - Cairo
  • January 2004 to January 2006

Education

Bachelor's degree, Regional
  • at American Chamber
  • January 2006

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Bachelor's degree, French Department
  • at Cairo University
  • January 2001

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Specialties & Skills

Contract Negotiation
Employee Relations
Recruitment
Training and Development
Conflict Resolution
HUMAN RESOURCES
POLICY ANALYSIS
PROGRESS
CONTRACT MANAGEMENT
MANAGEMENT
BUDGETING
BUSINESS DEVELOPMENT
COMPETITIVE
CUSTOMER RELATIONS
EXECUTIVE MANAGEMENT

Languages

English
Expert
French
Expert