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تم إلغاء حظر المستخدم بنجاح
نسرين مكرم, HR And Administration Manager

نسرين مكرم

HR And Administration Manager·El Teriak Industrial Group

مصر

بكالوريوس, french departemnt

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 10 أشهر

HR And Administration Manager

يناير 2020 - حتى الآن

El Teriak Industrial Group

القاهرة، مصر

يناير 2020 - حتى الآن

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Senior HR Specialist

أكتوبر 2011 - ديسمبر 2019

Delta Medical

القاهرة، مصر

أكتوبر 2011 - ديسمبر 2019

Developed and presented progress reports on HR department.

Trained new employees on company and communication standards.

Handled customer complaints.

Monitored employee performances and performed reviews.

Planned new hire orientations and handled contracts.

Coordinated implementation of people-related services, policies, and programs through departmental staff.

Implemented process improvements to automate office operations, including record tracking.

Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Reviewed job applications to identify, vet and recommend optimal candidates.

Generated and updated complete and accurate employee files for Delta Medical Staff with over 280 employees.

Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Communicated with potential hires to provide clarity on expected tasks, compensation and policies.

Oversaw all HR needs for 280-employee operation across 3 locations.

Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and
improvement recommendations.

Completed human resource operational requirements by scheduling and assigning employees.

Troubleshot and resolved problems with HR software to enhance production support and minimize downtime.

Conducted annual salary surveys and developed, analyzed and updated company salary budget.

Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Acted as staff member advocate, encouraging and supporting HR

Coordinator to identify and resolve conflicts.

Maintained work structure by updating job requirements and job descriptions for all positions.

Improved office efficiency by effectively managing internal communications and correspondence.

Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Collaborated with management to build and implement effective, modern employment policies.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
الموارد البشرية والتوظيف

Assistant Business Development Director

مارس 2008 - سبتمبر 2011

delta medical

القاهرة، مصر

مارس 2008 - سبتمبر 2011

• Drafting Company policies and procedures then approve it from Top Management
• Managing recruitment websites and screening CVs
• Initiating the Automatic Timekeeping System and managing the process
• Calculating Monthly overtime and penalties as applicable.
• Managing the HR filing system
• Arranging Company events as required.
• Handling plane tickets and hotel reservations.
• Managing all office payments and invoices.
• Managing clients New Year gifts promotions.
• Handling the office day to day management and following up with the high management

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
إدارية

Sales Coordinator

سبتمبر 2007 - مارس 2008

delta medical

القاهرة، مصر

سبتمبر 2007 - مارس 2008

• Filling the foreign and local sales correspondence.
• Handling sales inquires by phone, fax and e-mails.
• Communicating with regional sales team for status of order and position of sales.
• Managing the issuance of quotations and invoices to customers as required.
• Preparing the monthly and annually sales analysis.
• Updating the status of sales order in the company’s database.
• Assisting in the implementation of the sales strategy as prepared by the department manager.
• Preparing and delivering the department tender and offers including:
o Studying tenders and sending inquires to our suppliers if we face any technical problem.
o Ensure all tender terms and conditions are fulfilled before submitting the offer.
o Coordinate with the accounting department to ensure necessary bank guarantees are opened on time.
o Preparing the technical and the financial offer, including all related product brochures.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
إدارية

Tele Market

يونيو 2004 - يونيو 2007

ac nilcen

القاهرة، مصر

يونيو 2004 - يونيو 2007

Marketing Research

مجال الشركة:
التسويق
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

Faculty of Litterature, French department

مايو 2007

مايو 2007

بكالوريوس، french departemnt

مصر

المعدل التراكمي (نسبة مئوية): 85%

المعدل التراكمي (نسبة مئوية): 85%

Skills

Detailed Analysis
Expert
Detailed Analysis
Expert
Administration
Expert
Administration
Expert
HR Officer
Expert
HR Officer
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
internet browsing
Expert
internet browsing
Expert
skype
Expert
skype
Expert
MS Office
Expert
MS Office
Expert
power point
Expert
power point
Expert
photoshop
Intermediate
photoshop
Intermediate
negotiations
Expert
negotiations
Expert
management skills
Expert
management skills
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Internet Tools
Expert
Internet Tools
Expert

اللغات

الانجليزية

متمرّس

الفرنسية

متمرّس

التدريب و الشهادات

الشهادات
HR Management Professional Diploma
May 2013
Am Chamber Egypt
Advanced professional Secretary
Jan 2009 - Jan 2009

الهوايات والاهتمامات

stories writing
coaching

i was certified as a lufe and business coaching