Area Operations Manager
Earadat Transport Company
Total years of experience :18 years, 9 Months
* Manages daily operations of the three sites Mubarraz, Udaliyah, Abaqaig & Alhasa office to meet
business goals.
* Supervises and guide the whole team to Aramco’s service requirement and satisfaction.
* Develops safe and positive work environment for all staffs.
* Ensures total customer satisfaction by delivering timely and quality services.
* Develops strong working relationship with the clients and their business opportunities within the
assigned area.
* Analyzes capital budget and expenses to find opportunities for cost-effectiveness and profitability.
* Develops business plans for optimal use of correct resources on time.
* Prepares Weekly, Monthly and Annual Report and Presentation.
* Creates strategies on how to prevent vehicle accident, focusing drivers improvement program and safety awareness.
* Interviewing, recruiting, and training of all staffs (Supervisor to Driver)
* Develop operational plans to achieve performance target and increase visibility within the assigned area.
* Perform operations research to study issues and concerns of client activity.
* Organize Dispatch / Route / Schedule / System updates, issues and opportunities.
* Train & align all staffs in all level on daily responsibilities, operations and customer service activities.
* Evaluates Camp Safety & Health and develop Safety Manual & Emergency Evacuation Procedure.
* Evaluates Fleet Maintenance Process and recommend improvements.
* Addresses Lost Prevention and Waste Disposal issues and concerns & makes evaluation.
* Accomplishes the area camps the administrative activities involving equipment, buses maintenance,
accommodation housekeeping, safety & security, and environmental adherence activity.
• Oversees the daily operations in the distribution facility.
• Meets and exceed all CCBPI set operations and delivery goals.
• Ensures at least 90% of the KPIs are being met
• Collaborates with different department heads (vertical and horizontal alignment)
• Enhances and monitors delivery procedures and policies.
• Sets and maintains productivity and quality standards.
• Distributes daily workload to ensure all departments completed work on time.
• Works and aligns directly with warehouse and sales to determine operational concerns and points.
• Ensures to meet customer service excellence
• Prepares presentation materials for Monthly Operations Review, Training Modules and Reports.
• Work with Product Availability Group and Finance-Accounting Department for settlement issues.
• Works with Head Inventory Department and Warehouse managers.
• Schedule upkeep and maintenance of Fleet Trucks and equipments.
• Hires, trains and evaluates cross functional team of employees.
• Manages third party service providers, asserts vendor relations, ensures cost-effectiveness.
• Schedule Safety, warehouse and sales meetings, inspired to collaborate to align with.
• Maintain OSHA, DOT and audit compliance.
• Identifies business challenges and translate them into requirements and solutions.
• Works across the spectrum of supply chain strategy, process improvement, and technology implementation .
• Effectively works in a collaborative team structure and manage multiple stakeholders.
• Business processes and reviews strategy, planning, sourcing and procurement, logistics, transportation and warehousing
• Ensures smooth cargo movement (both air and sea)
• Introduces shortest cargo routes and highways for VISMIN
• Ensure system applications & usage are effectively working
• Conducts briefing of all operations personnel and contractors
• Makes necessary policies and procedures on cargo and documentation
• Appraises and monitors individual performance of all Ops employees & contractors
• Makes plan to enhance operations for day to day aim to meet company objectives;
• Approves repairs and rehabilitation of all vehicles, no downtime equipment
• Conducts training and orientation for all employees.
• Facilitates on all internal and external customer needs
• Strong urges and focus on client service and delivering quality solutions that meet and exceed client expectations