Naziha Saoud

.Represented a luxury fine dining Japanese restaurant known for
premium service standards and VIP clientele.
• Welcomed guests with professionalism and ensured an elegant and
personalized dining experience.
• Managed reservations, guest flow, and table coordination during high
volume service periods.
• Handled VIP guests, special requests, and guest inquiries with
confidence and attention to detail.
• Worked closely with floor staff and management to maintain exceptional
service quality.
• Maintained a polished reception area reflecting luxury hospitality
standards.

.Delivered excellent customer service in a high-end lounge environment.
• Managed reservations, seating arrangements, and guest reception
professionally.
• Coordinated with service staff and kitchen teams to ensure smooth
operations.
• Resolved guest concerns efficiently while maintaining customer
satisfaction.
• Supported daily operations in a fast-paced hospitality setting.

• Supervised order accuracy and coordinated communication between
service staff and kitchen teams.
• Ensured timely food delivery and smooth guest service operations.
• Trained and supported new staff members on service standards and
POS systems.
• Maintained excellent customer interaction and handled guest requests
professionally.

Provided luxury food and beverage service in a five-star hotel
environment.
• Delivered professional guest service while maintaining high hospitality
standards.
• Handled guest requests and complaints with professionalism and
efficiency.
• Maintained cleanliness, organization, and attention to detail in all service
areas.