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Soukaina Moimine, Senior Hostess

Soukaina Moimine

Senior Hostess·Bisousrestaurant

United Arab Emirates

Bachelor's degree, Telecommunications

Work experience

Total years of experience: 5 years, 3 months

Senior Hostess

December 2025 - Present

Bisousrestaurant

Dubai, United Arab Emirates

December 2025 - Present

- Oversee reservations and guest seating to ensure smooth service
flow
•
Support and guide the hostess team during service
◦ Deliver high-level guest experience, handling VIPs and special
requests
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cabin Crew

December 2024 - December 2025

EmiratesAirlines

Dubai, United Arab Emirates

December 2024 - December 2025

-Delivered world-class customer service and ensured
passenger safety.
-Assisted passengers, including VIPs and those needing
special care.
Company industry:
Airlines
Job role:
Customer Service and Call Center

Concierge

October 2023 - November 2024

AtlantisTheRoyalDubai

Dubai, United Arab Emirates

October 2023 - November 2024

-Arrange events, excursions, transportation. upon request
-Understand guests needs and provide them with
personalised service
-Acquire extensive knowledge of the premises and the
nearby venues
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Front Desk Agent

August 2022 - September 2023

FairmontLaMarinaRabatSale

Rabat, Morocco

August 2022 - September 2023

-Greet all guests and assist them with check-in and check-out.
-Respond to all guests requests.
-Answer and forward phone calls.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

internship

April 2020 - July 2021

LaMamounia,Marrakech

Marrakech, Morocco

April 2020 - July 2021

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Education

Lycee

June 2020

June 2020

Bachelor's degree, Telecommunications

France

Skills

COMPUTER LITERACY

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

FASHION RETAIL

Intermediate

INTERCULTURAL COMPETENCE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

TELECOMMUNICATIONS

Intermediate

TELEPHONE SKILLS

Intermediate

TRANSPORTATION SAFETY

Intermediate

UPSELLING

Intermediate

Sales

Expert

Administration

Expert

Microsoft Office

Expert

Hospitality

Expert

Languages

French

Beginner

Arabic

Beginner

English

Beginner

Hobbies and interests

running