نياز دقة

HR & Admin Manager
Providing leadership and management of the full range HR functions to HOTECC,
a KD 60M T.O. company with more than 4, 000 employees. Collaborate with key executives across the businesses to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change. Establish and implement short- and long-term corporate human capital plans, which include maintaining or improving employee relations, training and development, succession planning, workforce planning, compensation and benefits, and performance management.

Achievements:
• Cost saving and lowering of financial burden
• Complete job and responsibilities restructuring
• Building new Policies and Procedures for HOT
• Manpower and skills optimization
• Restructuring of recruitment procedure and establish recruitment systems and plans (talent acquisition)
• Successfully recruiting skilled and unskilled manpower for 36 projects
• Managed a successful ERP payroll and HR implementation on Dynamics AX12
Experience:
• Reporting to CEO. Provide guidance and counseling to CEO, managers and employees on HR issues.
• Guided the executive team through organizational restructurings which created a more flexible, cost-efficient workforce.
• Instituted a formal performance management process that built performance accountability into all levels of the process.
• Served as strategic adviser on all departmental restructuring, workforce planning .
• Updated recruitment processes, encompassing sourcing, screening, interviewing, selection, and onboarding
• Directly supervised a 6-person HR & Admin and indirectly supervised a staff of 30.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Oversees and manages the work of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff.
• Drafted and implemented policies, procedures and employee handbook .
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
• Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Established the credibility of the nascent HR function while developing all structures and HR systems from start. Was successful in achieving the HR Roadmap as per phased timelines.
• Preparing and updating company organization charts .
• Preparing, applying and updating Human resources Policies and Procedures .
• Administering HR policies and procedures and, ensure they are up to date in line with current Kuwait Labor law and Ensure line managers are up to date with changes to any policies.
• Planning and managing recruitment and selection of staff and administer Orientation Program .
• Allocating human resources and ensuring appropriate matches between personnel.
• Administering employee compensation (Salaries, leave, indemnity, commissions and benefits) and ensure that they are in line with company policies.
• leading, directing and developing the Human Resource team to deliver a comprehensive HR service to the business .
• Establishing and developing the human resource information system and employee database.
• Establishing, implementing and monitoring performance management system.
• Handling employee complaints, grievances and disputes.
• Administering employee discipline processes.
• Conducting exit interviews.
• In charge of Head office premises and affiliated offices
• Overseeing entire Support services needs in terms of (purchasing and maintenance of Equipments and Materials), Travel management & office supplies and recommending annual budget .
• Handling responsibilities of all Insurance policies, claims etc.
• In charge of employee visas, residence, transfers etc.
• Responsible for Public relations affairs (liaising with government sectors concerning licenses and permissions)
• Supervising and following up employee’s legal requirement as per Kuwait Labor Law.
• Coordinating employee safety, welfare and wellness.

• Established the credibility of the nascent HR function while developing all structures and HR systems from start. Was successful in achieving the HR Roadmap as per phased timelines.
• Preparing and updating company organization charts .
• Preparing, applying and updating Human resources Policies and Procedures .
• Administering HR policies and procedures and, ensure they are up to date in line with current Kuwait Labor law and Ensure line managers are up to date with changes to any policies.
• Planning and managing recruitment and selection of staff and administer Orientation Program .
• Allocating human resources and ensuring appropriate matches between personnel.
• Administering employee compensation (Salaries, leave, indemnity, commissions and benefits) and ensure that they are in line with company policies.
• leading, directing and developing the Human Resource team to deliver a comprehensive HR service to the business .
• Establishing and developing the human resource information system and employee database.
• Establishing, implementing and monitoring performance management system.
• Handling employee complaints, grievances and disputes.
• Administering employee discipline processes.
• Conducting exit interviews.
• In charge of Head office premises and affiliated offices
• Overseeing entire Support services needs in terms of (purchasing and maintenance of Equipments and Materials), Travel management & office supplies and recommending annual budget .
• Handling responsibilities of all Insurance policies, claims etc.
• In charge of employee visas, residence, transfers etc.
• Responsible for Public relations affairs (liaising with government sectors concerning licenses and permissions)
• Supervising and following up employee’s legal requirement as per Kuwait Labor Law.
• Coordinating employee safety, welfare and wellness.

• Preparing job description and determining the grade, salary of each Job by coordinating with Departments ‘heads .
• Preparing and updating the organization charts by coordinating with head departments.
• Allocating human resources, ensuring appropriate matches between personnel.
• Identifying staff vacancies and recruiting, interviewing senior & junior employees internally and externally
• Implementing, updating employees` Compensation System (salaries, leave, indemnity and benefits) as per Kuwait labor Law and company Policy.
• Preparing and updating the company Human resources & Administration policies and procedures.
• Developing H.R and administration forms.
• Administering employee discipline processes.
• Reviewing company documentation system to comply with I.S.O quality assurance requirement.
• Following-up with lawyers, Company suits in court and Department of experts and solve the problems and outstanding matters with various government departments.
• In charge of Head office premises and affiliated offices, residential buildings for Senior staff and labors, projects temporary offices.
• In charge of catering for project labors .
• Handling responsibilities of all Insurance policies, claims etc.
• In charge of employee visas, residence, transfers etc.
• Responsible for Public relations affairs (liaising with government sectors concerning licenses and permissions)
• Carrying out other duties as directed.

• Implementing and updating of established Personnel & administration policies and procedures.
• Planning and directing the activities of subordinate staff in the coordination and management of various administrative activities for the company .
• Conducting Personnel & Administration activities including Employee Compensation( Payroll, Benefits, Leaves and Indemnity) and Insurance.
• Manpower Planning & Recruitment.
• Ensuring back office support including but not limited to company Telecom Services, catering, Stationery, Furniture; staff travel & transportation.
• Responsible for identification of all legal requirements and government reporting regulations affecting Human Resources function
• Handling responsibilities of all Insurance policies, claims etc.
• Handling Public relations issues with various ministries, Municipality, Public Authorities & other local agencies and private sector.
• Handling all legal cases in co-ordination with lawyers & judicial departments.
• Compiling of facts and figures of projects and printing of the company brochure.
• Coordinating with inter departments and general follow up of all day today activities for the smooth running of the company.
• Taking care of Personnel Department activities like following up the Organization chart, Job analysis, Recruitment (selection, interviews and appointment) .
• In charge of all employees accommodation and catering facilities (senior and labors) for (3000 nos.).beside other personnel matters.
• Recommending annual budget of various expenditures like equipments and materials of necessary needs .
• In charge of employee visas, residence, transfers etc.