Head of Department
ServeU Facilities Management
Total years of experience :28 years, 1 Months
*Leading a team of approx. 800 of various professions from Facility Managers, Facility Engineers, Technicians, coordinators and Help Desk Operates.
*Strictly adhered to and instilled across the team compliance with company ethics and values.
* Focused on the strict adherence to HSE and coordinated with the QHSE department on the implementation of policies and procedures.
* Profit/ Loss & Budgetary responsibility of approx. 65M AED (Approx. 17.70M US$) which has seen an increase of approx. 10% the year following my joining.
*Implemented cost optimisation initiatives that benefited both the company and its customers (Energy solutions, staff time management, efficient use of technicians time to deliver services)
*Ensured the department is refocused towards quality and service delivery.
*Established and implemented training requirements/schedules for the team. Responsible for recruiting the right candidates.
*Provide coaching and mentoring for subordinates.
* Participated in implementation of the CAFM system (Computer Aided Facility Management software) by shortlisting vendors technically and operationally.
• Responsible for the Eastern Hemisphere training (all geographical locations except North America and South America) of 3 different product lines with 5-7.5M$ turnover.
• Managed a team of 7 in house technical instructors and many 3rd party instructors.
• Supported the implementation of the training vision of the organisation.
• Participated in developing courses (both practical and class based)
• Participated in developing assessment methods.
• Cooperated with my counterpart in the western hemisphere to determine technical training needs of the organisation.
• Cooperated with various product line managers to accommodate their team’s training needs in proper timely manner to allow for various services delivery assuring competent personnel.
• Budget responsibility for technical training in the eastern hemisphere insuring cost effective training that would support the organisation and provide income for the department.
• Profit & Loss responsibilities.
• Coordinated training programs for external customers as needed.
• Managed and coached a team of instructors in various product lines. This includes setting goals, monitoring achievements and work on appraisals.
• Conducted training courses when needed.
• Set schedules for classroom instruction, course design and development time.
• Handled special projects, as assigned.
• Participates in updating material as a subject matter expert.
• Work on introducing new products/tools training to the respective audience.
• Work on actively transforming training to include practical rig exercises using actual tools and simulating actual rig environment.
• Worked on getting all required resources by liaising with AMO to ensure the success of training courses, especially the practical part.
• Conferred with management to identify technical training needs of the organization.
• Attend to and facilitate customers visit from various regional companies to the training centre ensuring fruitful outcome.
• Designed, developed and updated training aids.
• Prepared various course related exams in order to test course participants to measure knowledge transfer and the effectiveness of training.
• Continuously modified and improved course delivery methods based on feedback.
• Conducted variety of MWD/LWD technical training courses.
• Added to my experience in delivering courses more advanced technical services such as:
• Newly developed “MWD Gamma Academy”
• Newly developed “ MWD Resistivity Academy”
• “StarTrak Service” - Micro Bore Hole Electrical Imaging
• “TesTrak Service” - Formation Testing While Drilling
• “RCLS Services” - Rotary Closed Loop Systems Course which handles all Rotary Steerable drilling tools Baker Hughes provides.
Formation Evaluation (MWD/LWD, coring and Mud Logging) senior operations coordinator in UAE/Oman looking after newly awarded contracts, PDO in Oman, and ADMA, ZADCO, and Bunduq in Abu Dhabi for Baker Hughes.
Also, worked on ensuring the smooth implementation of trial jobs in Abu Dhabi for ADCO, which based on the success of those jobs -that implemented high end technology- won the company a large portion of the ADCO awarded contract (>30M $ / year).
Customer base later expanded to include, Crescent drilling and DNO.
Responsible for the following companies in UAE / Oman:
1. ADCO (Abu Dhabi Company for Onshore Oil Operations)
2. ZADCO (Zakum Field Development Company)
3. ADMA-OPCO (Abu Dhabi Marine Operating Company)
4. Bunduq Oil Producing Company (Abu Dhabi - United Arab Emirates)
5. PDO (Petroleum Development Oman)
6. DNO ( Dubai - United Arab Emirates)
7. Crescent Petroleum ( Sharjah - UAE )
• Interfacing with clients from the planning stages of wells to final delivery (All types of wells, ERD, medium radius, S-shape and others including wells with anti-collision constraints.)
• Involved in yearly/Quarterly financial plans and tracking of various performance indicators.
• Responsibilities included selling & upselling services to customers.
• Ensuring quality of execution and delivery to meet company standards and customer requirements.
• Manage crews and tools for job execution.
• Enforcing the implementation of company procedures and policies.
• Focus on HSE among team members.
• Organise and Conduct various job meetings with crews and customers.
• In Charge of various traceable parameters (i.e. various jobs/runs/tools circulating, drilling, and operating hours) all that will reflect in customer and internal KPIs.
• Following up with operational incidents that impact performance / revenue and implanting solutions.
• Responsible for the timely delivery of weekly and monthly performance reports submitted to both customers and INTEQ managements.
• Responsible for job updates internally (initiating, following up, and closing of jobs in the online database) and externally via daily customer meetings.
• Responsibilities included interviewing, and recommending candidates for recruitment.
• Conduct variety of MWD/LWD technical training courses. Responsibilities include delivering the following Baker Hughes INTEQ courses:
o “Gamma Ray & Propagation resistivity theory and operations” for MWD academy I and stand alone course.
o “Log Quality Control part 1” for MWD academy I and stand alone course.
o “Log Quality Control part 2” for MWD academy II and stand alone course.
o “Log plotting package (CASE) and deliverables” for academy I and stand alone course.
o “Advantage software for MWD engineers” for academy I.
o “Tool communications and Programming” for academy I.
o “Directional Surveying theory and operations for academy I.
o “LithoTrak” for academy II and stand alone.
o “Advanced decoding course”
o “aXcelerate service - BCPMII tool theory and operations”
o “MagTrak service and tool operations”
o “Surface system setting & trouble shooting”
o “Gamma imaging services”
o “Borehole imaging (operations and theory of different tools)
o ”Simulations of real drilling environments and assessment of trainees” as part of academy I & II
o “aXcess - Sales Training & Dealing With Client Concerns”
• Confers with management to identify technical training needs of the organization.
• Design, develop and update training aids.
• Prepare various course related exams in order to test course participants to measure knowledge transfer and the effectiveness of training.
• Continously modify and improve course delivery methods based on feedback.
• Handled special projects, as assigned (i.e. implemented the automated test system -testing point© into some of the delivered courses)
handle special projects, as assigned.
• Starting March 2005 I have been working as the LWD/MWD operations coordinator for ADCO.
• Managed crews and tools for ADCO jobs including pre job meetings with ADCO to arrange for tools, pre job planning with crews to discuss jobs, ordering tools, daily jobs communications and reporting.
• I was also, in charge of LWD/MWD activity’s tracking hours (circulating, drilling operating and also, tools movements and daily, and monthly internal reports)
• I was responsible for collecting resumes, interviewing engineers for recruitment.
• I was responsible for the timely delivery of weekly and monthly performance reports submitted to both ADCO and INTEQ managements.
•Worked on ADCO’s onshore rigs.
•Had an active role in implementing INTEQ LWD services in Abu Dhabi.
•Worked on various service levels (Directional, directional gamma, D.C. and T.C. LWD)
•Worked on RSS AutoTrak systems for generations 1.5 and 2.5
•Worked on the first jobs that implemented the high speed data rate telemetry system for INTEQ.
·Worked on Onshore / offshore rigs in the oil fields of Abu Dhabi, Qatar and Oman.
·Worked on installation of hydraulic, electrical and electronic sensors / assemblies for data acquisition and interfacing it with computer monitoring systems.
·Worked on computer hardware installation, networking and optimization for data acquisition.
·Worked in assembling mechanical flow-gears, generators, and electromechanical down-hole measuring devices, according to variable working conditions.
·Worked on computer software for data acquisition, decoding and interpretation of received data from down-hole tools.
·Worked on several directional-surveying systems.
·Worked on presenting formation evaluation logs to different customers.
·Worked on presenting various reports and evaluations to various customers.
·Worked on installing and optimizing optical archiving devices such as PD, CD-R and CD-RW.
·Worked on assembling computer hardware from bottoms up.
·Worked on computer system optimization via hardware and/or software.
·Worked on making decisions on hardware and software purchasing.
·Worked in designing, installing and administering various local area networks (LAN) utilizing Windows NT V4.0 in a client/server and peer-to-peer arrangements.
·Worked on various operating systems installation such as DOS, Windows 95&98, and Windows NT V4.0