Nica Salenga

Managed front desk operations and handled all client and visitor enquiries, consistently enhancing
customer satisfaction.
Maintained accurate visitor logs and supported office security procedures.
Provided administrative support to ensure smooth daily office operations and improved
workflow efficiency.
Coordinated office supply procurement to ensure uninterrupted availability of essential materials.
Managed inbound and outbound calls, ensuring clear and effective communication across
departments.
Responded professionally to tenants maintenance requests and other tenancy related inquiries.
Responded professionally to enquiries from clients, vendors, and the general public via phone,
email, and in person.
Coordinated travel arrangements for staff, including flights, accommodation, and itineraries.
Assisted the payroll team with employee timesheets, attendance tracking, and timely salary
processing.
Maintained accurate and confidential employee records, including personal data, employment
history, and performance documentation.
Organized and managed electronic and physical filing systems for efficient document retrieval
and compliance.
Created and managed property listings across multiple online platforms, ensuring accurate and
appealing presentations.
Handled enquiries from prospective tenants and buyers, providing detailed information and
coordinating property viewings.
Maintained up-to-date property databases and collaborated with marketing teams to improve
listing visibility.

Managed front desk operations and served as the primary point of contact for clients, visitors,
and callers, delivering professional and friendly customer service at all times.
Handled inbound and outbound calls, emails, and walk-in enquiries, ensuring timely responses and
effective communication across all channels.
Resolved customer complaints and service issues efficiently by identifying concerns, coordinating
with relevant departments, and providing appropriate solutions to maintain high customer
satisfaction.
Performed administrative and clerical duties, including accurate data entry, record maintenance,
document filing, and report preparation.
Maintained organized electronic and physical filing systems, enabling quick retrieval of
information and supporting smooth operations.
Coordinated with inter-departmental teams to streamline workflows, resolve customer issues,
and support daily business activities.
Demonstrated strong customer service operations skills by consistently delivering positive
customer experiences and handling high-volume enquiries professionally.
Utilized problem-solving, communication, and analytical skills to manage customer needs,
prioritize tasks, and improve operational efficiency.

Managed front desk operations, ensuring smooth office workflow and efficient handling of
internal communications.
Performed administrative and clerical duties, including data entry, record maintenance, filing, and
document management, supporting overall office efficiency.
Monitored and managed office/garage inventory, maintaining adequate stock levels and
coordinating timely replenishment.
Processed purchase requests and coordinated with vendors and suppliers, ensuring on-time
delivery and cost-effective procurement.
Conducted product research and price comparisons to support informed procurement decisions.
Maintained detailed procurement and expense records, preparing reports on stock levels,
purchases, and operational expenditures for management review.
Collaborated with inter-departmental teams to streamline workflows and support operational
efficiency.
Assisted in office operations and process improvements, contributing to better organization and
compliance with company policies.