Senior Business Analyst
Al Bayader International
مجموع سنوات الخبرة :11 years, 8 أشهر
Developed segmentation strategy and lead generation through to targeting and positioning to gain market share.
• Responsible for all pricing and profitability from system management and analysis of the market and costings.
• Redefining market operations processes to gain further insight into customer portfolios and performance analysis
by items, customers and resources.
• Increase company profitability by implementing strategies that suit company and industry behaviors based on
supply and demand and market intelligence.
• Transformation of sales and procurement process to streamline the product life cycle and identify performance
levels of each department through SLA analysis.
• Data management and KPI dashboard creation and maintenance designed for sales, profitability and productivity
to suit Market Operations demand and insight requirements.
• Implementation of price models for value chain analysis and contracting through different sectors to achieve
maximum sales and profitability.
• Pioneered a restructure of CRM platform to generate higher productivity, conversions and operational efficiency.
Collaborating with third party developers with database maintenance, CRM maintenance and installation,
integration and customization of Power BI analytics.
• Modelling data to effectively design Power BI visualizations to gain insight into group capabilities and performance.
• Supported continuous profitability on a commercial scale through daily pricing margin analysis across South East
England.
• Examined monthly, quarterly, and annual sales reports to identify sales patterns and areas for improvement,
comparing actual sales data to revenue projections and expectations across the region.
• Overseeing the order flow of sales and managing inventory levels to maintain stock levels and costings.
• Prep monthly financial rebate reports and accrual figures for finance and corporate planning - per discount levels
and agreements with customer terms.
• Ensure internal processes and procurement activities i.e. supplier documentation is completed in line with company
procedures incorporating analysis, supporting data and alignment with sales strategy as required.
• Produce MIS reports to and provide insight and develop key performance indicators for new financial and
operational reports and dashboards as needed by the management and directors.
• Tracking and documentation of all contracts for negotiations and monitoring pricing matrix and product availability
through suppliers and in house.
Managing the database by identifying and analyzing orders in bulk daily and delegate orders to team to lower
exception rates.
• Negotiated changes in processes with Openreach Accounts Manager for quality assurance and workarounds.
• Pushed specialists to follow Framework for exception management to ensure 100% exception resolution.
• Compile and maintain accurate communication records of all Service Requests managed, ensuring targets and
SLAs are met.
• Carry out performance management and disciplinary meetings where appropriate and working closely with
Updating sales advisors with business requirements, providing them with up to date business information including
sales figures with revenue performance per team.
• Calculate and produce timely and accurate commission statements for each sales advisor based on specific KPIs
agreed for this purpose.
• Designing worksheets for the team to clearly represent vital business information for the quarter to help in
performance analysis.
• Training individuals by assessing their strengths and weaknesses, monitoring and evaluating performances on a
weekly basis.
• Continuously assess reporting requirements, monitor feedback and agree updates to reports with a view to
improving quality, timely delivery and accurate reporting.
BUSINESS MANAGEMENT