Corporate Brand Executive – Procurement – Category Dept
MADI International
Total years of experience :4 years, 2 Months
• Successfully negotiated supplier contracts, achieving a 15% cost reduction on key products lines through comprehensive market research and global trend analysis in NetSuite Oracle.
• Managed supplier relationships, receiving issues and improving supplier performance, leading to a 40% increase in on-time deliveries and 20% decrease in quality issues in UAE and MENA region.
• Sourced and onboarded new suppliers globally, resulting in a 20% increase in supplier diversity and a 15% decrease in overall procurement lead time.
• Conducted cost analysis for luxury furniture, spas, medical equipment, accessories and implemented a cost savings initiative, resulting in a 12% reduction in procurement costs and a 10% increase in cost savings.
• Accurately categorized products in NetSuite Oracle, boosting search efficiency and lowering order processing time by 19% .
• Slashed expenses more than six figures annually by negotiating favorable pricing and payment terms with current domestic and overseas supply chain vendors and optimized materials resource allocation.
• Oversaw the entire inventory management process with Oracle analytics to achieve an 11% deduction in stock-outs.
• Maintained the inventory levels of over 600+ items and streamlined logistics operations to ensure seamless and punctual product delivery, achieving a notable on-time delivery rate, thereby enhancing customer satisfaction and loyalty.
• Successfully developed a comprehensive tracker to manage the allocation of furniture stocks to significantly streamline inventory process in UAE and MENA region.
• Personalized the inventory receiving process using Oracle and Salesforce, which led to a 16% decline in manual entry error and implemented ERP procurement module, automating workflows, and streamlining supplier management.
• Sourced new products range through existing and prospective suppliers resulting in a 20% expansion in the companys product portfolio.
• Crafted and implemented dynamic pricing tactics for medical equipment, spas, and furniture, resulting in a notable 15% increase in revenue streams over a six-month period, demonstrating a keen understanding of market dynamics and driving substantial bottom-line growth.
• Developed and implemented strategic sourcing initiatives for PPEs, resulting in a 20% reduction in supplier costs.
• Analyzed customer engagement data to identify key trends and pain points, leading to the creation of targeted content that increased customer re-engagement by 20% .
• Conducted in-depth market analysis for cyber-security products/services to identify potential suppliers and assess their capabilities, ensuring alignment with organizational procurement goals.
• Implemented targeted email campaigns, social media ads, and SEO tactics resulting in a 50% increase in website traffic and a conversion rate of 5% .
• Managed procurement activities for security/risk products, including RFP/RFQ processes, contract negotiations, and supplier evaluations, resulting in a 30% improvement in procurement efficiency.
• Implemented regular system updates and improvements based on user feedback, resulting in a 60% reduction in system downtime and a 40% increase in user adoption rate.
• Collaborated with senior management on multiple functions including customer success and finance, increasing survey submissions from 60% the previous month to 75% by identifying the pain points of customer feedback.
• Executed a comprehensive training program for sales team members on the new automated system, resulting in a 75% increase in user adoption rate.
• Developed persuasive scripts and objection handling techniques to overcome customer hesitations.
• Spearheaded a targeted campaign for a trade exhibition that resulted in a 15% increase in cross-selling opportunities.
• Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 95% .
• Presented recommendations for educational services to senior management, streamlining universities internationally which accumulated to $1, 500 sales weekly.
• Established and maintained relationships with key clients, resulting in a 20% increase in client retention.
• Collaborated with cross-functional teams to develop and launch new services, resulting in a 10% increase in average deal size.
• Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner which resulted in a 5% increase in sales.
Completed up to Year 11 IGCSE (O Level) - PASSED Accounting, Economics, Business, Travel & Tourism and I.T.
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