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Nicolette Erasmus, Customer Service Representative

Nicolette Erasmus

Customer Service Representative·Sigma

South Africa

High school or equivalent, None

Work experience

Total years of experience: 2 years, 2 months

Customer Service Representative

April 2024 - Present

Sigma

Cape Town, South Africa

April 2024 - Present

I have worked in call center industry for more than+10.years and I have enquired alot of skills not just by assisting customers abroad but I have learnt how to portray myself in a office environment, I have worked on many systems I have a good understanding of working with different types of people. Good telephone etiquette I have a good knowledge of multi tasking working individually and in a team. I am a fast learner and I take pride in my work. I wish to expand my career path by offering my skills to a company and becoming a good assist if given the chance.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Rockland's high school

December 2003

December 2003

High school or equivalent, None

South Africa

Skills

Communication
Expert
Communication
Expert
Multi skilled
Expert
Multi skilled
Expert
Problem Solving
Expert
Problem Solving
Expert
Time managment
Expert
Time managment
Expert
Attention to detail
Expert
Attention to detail
Expert
Computer literacy
Expert
Computer literacy
Expert
Active listening
Expert
Active listening
Expert
Team work
Expert
Team work
Expert