April Daphne Nicolette Mahinay, Insurance Coordinator

April Daphne Nicolette Mahinay

Insurance Coordinator

Al Buhaira National Insurance Company

Location
United Arab Emirates
Education
Bachelor's degree, Information Technology
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

Insurance Coordinator at Al Buhaira National Insurance Company
  • United Arab Emirates
  • February 2019 to October 2019

Prepare quotation slips/proposals of all classes of insurance based on the client’s requirements.
Analyze and evaluate each quote.
Submit quotations to the client after evaluation.
Arrangement of amendments, endorsements and cancellations. Attend to customer’s inquiries and
requests.
Notification of claims and follow up.
Provide customer service and instructions on claim processing.
Prepare renewal quotations for each month.
Maintains the system to ensure all insurance fee schedules are current and up to date.
Demonstrate strong attention to detail and ability to multitask within the fast-paced, high-pressure
work environment.
Worked with department staff to research, identify and provide solutions to client.

Specialist at Petra Insurance Broker LLC
  • United Arab Emirates
  • December 2015 to December 2018

General Insurance
Prepare quotation slips/proposals of all classes of insurance to the Insurance Companies based on
the client’s requirements.
Analyze and evaluate each quote.
Negotiating with the insurance companies based on the market knowledge for the selected risk in
coordination with the client’s requirement.
Submit quotations to the client after evaluation and selection of the most competitive terms.
Calculate premiums, refunds, commissions and adjustments.
Arrangement of amendments, endorsements and cancellations. Attend to customer’s inquiries and
requests.
Notification of claims and follow up.
Provide customer service and instructions on claim processing.
Prepare renewal quotations for each month.
Account collections of insurance claims and personal set.
Maintains the system to ensure all insurance fee schedules are current and up to date.
Research and solve claims and billing issues.
Maintained transaction report for client billing.
Demonstrate strong attention to detail and ability to multitask within the fast-paced, high-pressure
work environment.
Interface with insurance carriers and other motor or general insurance providers.
Worked with department staff to research, identify and provide solutions to client and insurance
company inquiries.

Human Resource Assistant at Pepsi Cola Products Philippines Inc
  • Philippines
  • September 2013 to October 2015

Handle employee relations, payroll (Prime HRMS), benefits and training for 300+ employees.
Prepare salary certificates for employees.
Check Manpower Billing, Government Remittance and Reports.
Assisting line managers to understand and implement policies and procedures.
Recruiting staff that includes developing job descriptions and person specifications, preparing job
adverts, checking application forms, short listing, interviewing and selecting candidates.
Developing with line managers HR planning strategies which consider immediate and long-term
staff requirements.
Planning, and sometimes delivering, training - including inductions for new staff.
Analyzing training needs in conjunction with departmental managers.

Payroll Officer at Amley Food Corporation
  • Philippines
  • February 2009 to January 2013

Managing current employees
Deals with concerns such as benefits, pay, company policies and training
Prepare salary certificates for employees
Hire certain types of people to improve the diversity of company's workforce. Complete and mail bills,
contracts, policies, invoices, or checks.
Answer telephones, direct calls and take messages.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems and personal computers.
Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail. Inventory
and order materials, supplies, and services
Process and prepare documents for business or government forms and expense reports. Monitor
and direct the work of lower-level clerks.
Train other staff members to perform work activities, like using computer applications. Prepare
meeting agendas, attend meetings, and record and transcribe minutes.

Executive Secretary at GSIS
  • Philippines
  • November 2007 to March 2008

Issuance of insurance for Special Business Division Office. Check Voucher preparation.
Responsible for computer related works.
Communicate with customers, employees, and other individuals to answer questions, disseminate or
explain information, take orders and address complaints.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Compute, record, and gather data and other information, such as records or reports.
Troubleshoot problems involving office equipment, such as computer hardware and software.

Education

Bachelor's degree, Information Technology
  • at Mindanao University of Science and Technology
  • March 2008

High school or equivalent, Information Technology
  • at Manolo Fortich National High School Manolo Fortich Bukidnon
  • March 2003

., Lapasan Cagayan de Oro City

High school or equivalent, Information Technology
  • at Alae Elementary School
  • March 1999

Specialties & Skills

Microsoft Office
Biometrics
Troubleshooting Hardware
Recruitment
INSURANCE
BENEFITS ADMINISTRATION
BILLING
GOVERNMENT
OFFICE EQUIPMENT
POLICY ANALYSIS
ATTENTION TO DETAIL
COMPETITIVE
COMPUTER SKILLS