Organization Development Manager
Bank of Jordan
Total years of experience :30 years, 5 Months
• Designed the entire Performance Management framework for the Bank based on setting SMART objectives.
• Conducted awareness sessions about performance appraisal process to spread the performance culture across the in the Bank.
Acted as a focal point of contact with all HR consulting firms regarding all HR projects.
• Acted as a project manager for the job evaluation project to set a new grading structure in the Bank using JobLink tool -the Job Evaluation tool authorized by AONHewitt consulting firm.
• Administered the implementation of the new grading structure to ensure proper implementation of the project results.
• Currently working as team leader in amending the policies and procedures manual to reflect the results of the project accordingly.
• Certified Internal Trainer for Bank of Jordan in the field performance management and HR as a whole; this certificat was gained after attending special training program (Train the Trainer).
• Participated with the HR team in this vital project working closly with (MERCER) -- the largest HR Consulting firm in the world with a global footprint
• while working with MERCER in the HR Modernization Project, I have gained knowledge in most of the HR streams including:
Organizational Design, Job Design, and Job evaluation.
Performance Management.
Compensation and Benefits.
Recruitment and Selection.
Change Management and Corporate Culture.
Succession Planning & Talent Management
HR information selection efforts
• Acted as a key refrence in thr Role Profile townhalls administered by MERCER.
• Facilitated the Role Profile townhalls sessions according to MERCER methodolgy; and reviewed all the role profiles for all the the positions in the Bank.
Facilitated trainging session for all the employees (including senior Managers at all levels) in Compentencies framework and Performance Management.
• Currently working on the follwong special assignments”
Reorganizing all the departments in the Bank according to the strategic direction adoped by the Board of Directors including setting up organization charts and preparing Role Profile.
Reorganizing the Housing Bank for Trade & Finance - Algeria Branches by comducting field visits and undertaking capasity plannig for the Regional Management as well as the Branches in Algeria.
ORACLE HRMS:
• Acted as Business Team Lead for ORACLE HRMS - a project to transfer the HR system to the new advanced environment using Oracle HRMS.
• Attended and facilitated comprehnsive workshops to define the Bank’s requiremnts to implement the system including (payroll, HR core), and soon will include (Self Service, Performance Management and Compensationa & Benefits) work bench.
• Participated in the User Acceptance Test (UAT) for Oracle system to ensure full compliance to the Bank’s requireents.
• Substitut Project Manager for the HRMS Project.
• Assisted in the organizing efforts of the Dead Sea Institute. Such efforts include:
Meeting with different consulting companies to set up and organize the Business Plan for the Institute to ensure smooth start up of the institute;
Organizing the extensive research activities to collect different types of contacts information about prominent business leaders in order to invite them to the inaugural meeting of the institute;
Organizing the efforts to set up proper Corporate Identity (CI) for the institute through meeting with local and international consultants.
Attended brainstorming sessions with different Jordanian Ministers along with prominent Jordanian Business leaders and top CEOs with the attendance of HER MAJESTY QUEEN RANIA Al-ABDULLA regarding the program of the event for the institute and selecting prominent Board members;
Assisting in the recruitment process including interviewing potential candidates to join the institute.
* Sets up Organization Charts for the Arab Bank’s International branches.
* Prepares job description for all the banks’ positions according to latest scientific methods (Hay Group).
* Evaluates different jobs and assigns points to the jobs to arrive at a suitable salary scale according to the banking sector using Hay Group Method.
* Analyzes the workload for the branches through monthly statistical reports.
* Administers field visits to the branches (Local & International) to solve any organizational issues.
* Attends special training programs in management (Human resources; Job ·Description; Skills Management and Organization).
* Places staff' according to the latest market survey and according to the job level.
* Prepares the daily entries on customers accounts.
* Prepares the monthly reports requested by the Central Bank of Jordan.
*Responsible for the L/C daily settlement and bank reconciliation.
* Updated the inventory system according to the state of Texas tax laws by coding the food products in the system. This idea saved time and labor.
* Responsible for taking markdown for the Cost Department to prevent any possible shrinkage
* Transformed inefficient restaurant into a successful business by planning new marketing strategies.
* Responsible of the front-desk customer service.
* Handled the daily earning reports, and handled the Credit deals.
Awarded academic scholarship at Brigham Young University, USA. GPA: 3.2