Nidal Dalghan

Key Responsibilities:
• Successfully coordinated and managed the importation of goods, ensuring compliance with standards and regulations (SABER/GSO/SASO, SFDA).
• Resolved any customs issues quickly and cost-effectively to ensure the timely arrival of shipments.
• Thoroughly researched and identified the most cost-effective means of transportation for imported goods.
• Developed a system for tracking orders and monitoring their progress from origin to destination.
• Developed and implemented policies and procedures to ensure compliance with import/export regulations.
• Established and maintained strong relationships with vendors, forwarders and customs brokers to ensure timely and accurate delivery of goods.
• Liaised with internal teams (Finance, warehousing, distribution) to ensure smooth import/export operations.
• Ensured successful customs audits through meticulous record-keeping of all import transactions.
• Managed the export process through the preparation of all required shipping documentation and needed attestation or certification and provided guidance towards labeling and packing.
• Monitored inventory levels of critical items with high volume, as per management's request, ensuring timely replenishment and optimal stock levels.

Expanded Responsibilities:

• Created and updated new item entries in the ERP system, ensuring accurate and detailed product information.
• Processed purchase orders for newly created items and coordinated with the warehouse to ensure efficient stock management.
• Maintained accurate selling prices and discounts in the ERP system, aligned with management directives.
• Generated customized reports (sales, inventory, item categories) for senior leadership to support data-driven decision-making.
• Collaborated with the IT department to troubleshoot and resolve technical and data-related issues within the ERP system.
• Facilitated overseas gift deliveries in partnership with international branches, ensuring timely updates to the Finance department.
• Acted as the primary contact for item exchanges and import coordination, ensuring smooth intercompany logistics for sister companies.

Insurance Portfolio Management:

• Managed a diverse insurance portfolio, including Life, Property, Liability, Motor, and Marine policies.
• Ensured comprehensive coverage for assets, properties, and personnel by reviewing policies and maintaining accurate records.
• Collaborated with Finance and HR to analyze data for policy management and employee coverage.
• Oversaw claims processing, ensuring timely submissions and compensation.

• Spearheading the classification, labeling, and strategic warehousing of all inventories for seamless future utilization. Maintaining meticulous records of inventory levels and locations for swift and easy retrieval.
• Facilitating effective communication with department managers and purchasing teams on inventory statuses and aiding in precise order preparation.
• Supporting the receiving and shipping departments by meticulously logging all incoming inventory purchases. Implementing robust control systems to minimize damage, breakage, and inventory obsolescence.
• Conducting regular physical inventory counts per company policy and ensuring accurate reconciliation of inventory records for flawless count accuracy.

• Screen inquiries, manage correspondence, and craft impactful reports &
• presentations.
• Draft and handle sensitive documents (proposals, contracts) and translate
• agreements for international operations.
• Research, compile data, and present findings to support managerial
• decisions.
• Coordinate design and printing (corporate portfolio, advertisements) and
• spearhead multi-channel marketing campaigns.
• manage office supplies & equipment, and collaborate with finance for
• strategic planning.
• Oversee purchasing activities, optimize expenses, handle import/export
• processes, and implement accurate stock control systems.