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Nidal Jurdi, Sales Manager

Nidal Jurdi

Sales Manager·YHCE Car exchange Import / Export car parts

Lebanon

Bachelor's degree,

Work experience

Total years of experience: 15 years, 1 months

Sales Manager

July 2019 - Present

YHCE Car exchange Import / Export car parts

United States

I found this job using Bayt.com

July 2019 - Present

On line in customer service, was directly responsible for sales auto parts and rental cars, responding to
issues such as service inquiries, problem resolution, and retaining accounts. Also responsible for handling
customer escalations and all customer relation issues, relaying information in a concise and clear manner,
managing customer expectations, building customer relationships and loyalty, as well as quickly
researching and investigating issues that concern a customer to find a suitable solution.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Sales

Lead Technician

October 2012 - June 2019

Orange Auto Services

United States

October 2012 - June 2019

Supervise full time mechanic in trouble shooting, diagnosing and repairing a wide variety of vehicles
makes and models. Manage day to day the repair shop maintaining strong focus on quality work man ship
and customer service. Complete records and ensure proper maintenance of tools and equipment meet face
to face with customers to provide estimates and explain repairs.
Job role:
Maintenance, Repair, and Technician

Professional trainer

June 2011 - December 2012

June 2011 - December 2012

NJ Rally/ Auto motive repairs
Beirut Lebanon
Upgraded, repair and sell cars that can participate in Rally races.
Conducted automotive inspections and repairs on European imports to include engines, transmissions,
brakes, starters, steering gears, fuel system and all other mechanic and electrical systems
Built solid reputation as highly skilled and quality- driven mechanic,
Job role:
Training and Development

Education

MUBS College

May 2011

May 2011

Bachelor's degree

Lebanon

in

American University of Beiru

July 2009

July 2009

High school or equivalent, English

Lebanon

as second language, business administration

Maroon Aboud high school

January 2008

January 2008

Bachelor's degree, English

Lebanon

as second language, business administration

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FOCUS
Expert
FOCUS
Expert
MECHANICAL
Expert
MECHANICAL
Expert
QUALITY
Expert
QUALITY
Expert
REPAIR
Expert
REPAIR
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
AUTOMOTIVE
Expert
AUTOMOTIVE
Expert
CONCISE
Expert
CONCISE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert

Languages

Arabic

Expert

English

Expert

French

Expert