Customer Service Officer
lendo for financial
Total years of experience :8 years, 1 Months
......
Provides account services to customers by receiving deposits and withdrawing from the account.
❖ Paying cash cheques by checking the technicalities of the cheque.
❖ Handling the cashier system within the branch to take payments from customers, preparing demand
drafts, signature verifications, etc.
❖ Providing a high level of customer service to enhance the banking experience of customers.
❖ Ensuring transactions are within the purview of operational guidelines.
❖ Checking availability of funds in the customers' account prior to cheque disbursement.
Perform cash transactions with a high level of speed and accuracy with avoidance of cash shortages or overages,
double posting and declassification .
❖ Practices the Know your Customer (KYC) and Customer Due Diligence (CDD), adheres to the AML Policies,
regulatory requirements of the Company and compliance of the Central Bank.
❖ Process transactions such as money transfers, Salary Deposits\withdrawals and other utility payments.
❖ Deliver an error-free customer service aimed at providing uncompromising satisfaction to customers but not
compromising the policies and procedures.
courses: TAHA HUSSAIN SCHOOL , General Secondary Education Certificate Amman, Jordan in