Goods Flow Manager
IKEA, KUWAIT
مجموع سنوات الخبرة :12 years, 0 أشهر
• Recruited and trained Goods Flow and inventory Team.
• Reporting to the In-Store Logistic Manager and assist in monitoring, control development and execution of Inventory/goods flow action plans.
• Leading Logistics coworkers to ensuring logistics cooperates with commercial team with focus on high level of commerciality with diferent areas, such as marketing activities, campaigns, departmental re-builds and commercial merchandising.
• I plan, organize and monitor store goods flow/ Inventory process from receiving to sales locations replenishment fulfilling the goal to be ready before store opening. For outbound operation doing planning, organizing and monitoring picking and packing and all inventory processes.
• Contributing to the range management process by adhering eficient and smooth phase in and phase out procedures (space dimensioning and goods allocation).
• Optimizing the utilization of existing store logistics capacities (space, equipment and people) and goods allocation and planning of resources.
• Planning and implementing ways to optimize inventory control procedures in the store.
• Training and developing of all goods flow and inventory coworkers to reach short, mid and long team plans and improve eficiency.
• Always maintain a safe and healthy work environment for all coworkers by establishing SOP and train all coworkers.
• Leading the three IKEA store goods flow team.
• Working with the country in-store logistics and the store commercial team to always secure the highest goods availability for customers at the lowest possible cost.
• Working closely with the Sales and Supply Support team to secure a common short and mid term capacity plan by adjusting the supply to the store to maximise eficient logistics operations with the right balance in smooth incoming volume.
• Managing the inventory and fleet.
• Implementing and maintaining the merchandising / ready to sell package while refilling the articles in Sales location.
• Handling articles without causing damages, covering assembled items or items with open cartons to prevent dust.
• Proper documentation of transaction made (as back flow/ transfer location/replenishment), articles to be in the picking location as assigned and reporting quantity variances if found in the bin.
• Assigning tasks / Daily shift routines making sure 100% completion by the end of the shift with accuracy.
• Ensuring all Warehouse and Inventory checklists are updated, filed, and signed on daily basis i.e. Warehouse safety & Cleanliness, Inventory, Trailer, MHEs and Inventory daily routines.
• Oficiating Warehouse Manager in the absence of Manager.
• Supervising daily activities of the warehouse, including inbound and outbound management, space management, floor productivity and quality assurance.
• Inspect equipment, tools and machinery regularly, oversee general maintenance to ensure safe use of equipment.
• Meet regularly with team to review, analyze, and develop action plans for productivity and loss prevention.
• Manage and support colleagues under my team in goods flow in order to coordinate and optimize goods flow operations in the store.
• Maintains inventory and supplies by receiving, storing and delivering items.
• Understanding the budget, cost and key performance indicators and use them to plan, follow up and steer the business.
• Ensure shipments and inventory transactions accuracy.
• Measuring and reporting the efectiveness of warehousing activities and employees performance.
• Skilled in creating an eficient and cost-efective commercial performance.
• Skilled in retail and/or logistics processes, tools and working methods.
• Direct and supervise all schedules and activities as per procedures, checklists, prepare reports and follow-up for the Delivery Team.
• Planning and scheduling the delivery of the shipments.
• Tracking the delivery teams and assuring on time delivery and assembly of the product.
• Prepare daily operational activity report on a daily basis & forward all concerned.
• Maintain filing records of the jobs shipments are done after posting is 100% done.
• Receiving incoming complaints from both the delivery teams, customers & follow up until the complaint is solved.
• Creating new order against damage, MFD and sales error and to keep up the SLA and customer satisfaction.
• Receive calls and customers complaints from the front ofice & follow up until the issue is solved.
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