Nikki Karen Rodriguez, Sales Coordinator

Nikki Karen Rodriguez

Sales Coordinator

NAFFCO Flow Control

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing Management
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Sales Coordinator at NAFFCO Flow Control
  • United Arab Emirates - Dubai
  • My current job since October 2023

As a Sales Coordinator at NAFFCO Flow Control FZCO, I provide efficient
back up support to frontline sales, prepare and follow up on enginering
requests, coordinate with various departments. I have over five years
experience in administrative works, problem solving and increasing
productivity while relieving the workload of managerial staff.


I possess extensive experঞ se in Microsoft Excel, word and Oracle EPR, which
i used to prepare quotaঞ ons, create status reports, and maintain files and
records.

Customer Relations Assistant/ Import at AAI Worldwide Logistics, Inc.
  • Philippines - Manila
  • March 2017 to November 2022

• Dedicated Customer Relations Assistant/ In- House with over 5 years of experience in providing comprehensive legal support to corporate clients.
• Collation of Shipping documents and PO from client/ agents/ consolidators(per document).
• 100% accuracy and completeness of documents secure from agents/ consolidators/ client for documentation.
• Accuracy and timeliness of delivery advise upon release of shipment
• Proven ability to develop strong relationships internal & external stakeholders while ensuring the protection of company interests.
• Strong analytical skills combined with exceptional communication abilities.
• Consistently maintained a customer satisfaction rating of 95% or higher, resulting in positive feedback and repeat business.
• Established long-term relationships with key clients, contributing to a 90%increase in repeat business over five years.

Education

Bachelor's degree, Marketing Management
  • at Pamantasan ng Lungsod ng Muntinlupa
  • June 2016

Business plan Marketing plan Feasibility study OJT reports

Specialties & Skills

Achieving Targets
Computer Skills
Time management skills
Work Ethic
Collaborative Problem Solving
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DETAIL ORIENTED
MANAGEMENT
MICROSOFT EXCEL
MICROSOFT WORD
PROBLEM SOLVING
Office Work
Marketing
Logistics

Social Profiles

Languages

English
Intermediate
Filipino
Native Speaker

Training and Certifications

Basic International Air Cargo Forwarding Course (Training)
Training Institute:
International Air Transport Association
Duration:
264 hours

Hobbies

  • Playing piano, volleyball & badminton