Volunteer/Freelacer
Executive Assistant and Communication Manager
Total des années d'expérience :24 years, 5 Mois
¤ Freelancer/Volunteer (01-3-2015 - Todate)
Field Auditor/ Independent Consultant/Freelancer/Volunteer
I’m engaged in many activities to keep utilizing my professional skills and stay validated until I find permanent employment. I have been offering freelance services to clients across the world since taking on domestic commitments and have founded www.gr8impressions.com to offer a range of freelance services from simple letter drafting to creating sophisticated reports, proposals, presentations etc., This has helped me utilize a range of skills and competencies I possess whilst enhancing many more business skills including entrepreneurial and leadership competencies.
Whilst continuing to offer freelance services in administration, web marketing, business writing and communication through my small business, I’m also actively involved as a Field Auditor/Researcher and carry consumer feedback surveys and mystery shopping to evaluate areas of customer service, brand compliance, employee integrity and sales processes.
Enhance Client relationships through high level of service, follow-up and successful project completion.
•Promoting positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors, and continually instilling this philosophy in the project team.
•Communicating effectively with team members.
•Maintain awareness of the Clients’ needs and project parameters by capturing issues and maintaining and circulating appropriate logs/reports.
•strategy throughout job set up.
•Ensure that the project strategy is clearly defined and communicated
•Ensuring implementation and compliance of policies and procedures on projects.
•Coordinate monthly project status reports prepared by the architect and/or contractor/construction manager.
•Preparing and making presentations when required.
•Conferring with all project team members on strategic or technical issues to ensure a delighted client and a successful project that meets project specific profit goals.
•Attending and participating in meetings with the client, architect and constructors.
• Preparing proposals for new work.
As the Process Improvement Administrator, I play a dynamic role with coordinating establishment of Project Management methodologies, policies and procedures based on the PMI PMBoK within the Projects Department.
•Manage process improvement efforts in the department in aligning the project management office with the PMI standards. •Create and maintain knowledge library (e-library) •Immense contribution towards creating a paperless office by using automated processes and repository systems • Implemented an online form submittal system for the project lessons learned process and an automated workflow for the approvals by various levels •Implemented a project document control system on Share Point • Create user guides, organizational procedures and manuals and carry out training to all users of the system both face-to-face and virtually. •Work with Project Managers to ensure that weekly status reports and monthly reports are complete and submitted on time •Time Sheet collection and compiling of data to submit to Accounts. •Departmental Document Integration on Share Point
¤ Exterran Eastern Hemisphere (01-01-07 To-date)
Company Profile - The global market leader in full service natural gas compression. Exterran operates the largest fleet of rental compression equipment in the world in terms of horsepower and Exterran has strategically added products, technologies, and services over the past 15 years to provide our customers with the Total Solution to their surface production and processing needs.
Appointed as Poject Administrator Reporting directly to the Director of Integrated Projects Eastern Hemisphere.
As the Personal Assistant, I play a dynamic role with a multitude of tasks to assist the director in streamlining functions of a busy office and provide solutions to increase department’s performance efficiency.
•Create and maintain knowledge library (e-library) •Immense contribution towards creating a paperless office by using automated processes and repository systems • Implemented an online form submittal system for the project lessons learned process and an automated workflow for the approvals by various levels •Implemented a project document control system on Share Point • Create user guides, organizational procedures and manuals and carry out training to all users of the system both face-to-face and virtually. •Work with Project Managers to ensure that weekly status reports and monthly reports are complete and submitted on time •Time Sheet collection and compiling of data to submit to Accounts. •Project Document control •Hotel and travel bookings for both in-bound and outbound travel when required •Preparation of visa for outbound travelers.
¤ J Ray McDermott (M.E.) Inc., Dubai (05-05-02 To 31-12-06)
Appointed as Senior Secretary - Offshore Operations Department
Company Profile - A leading American Energy Service Company providing Engineering, Procurement and Project Management for customers involved in the production of energy and in other industries.
Job Profile - Appointed as Senior Secretary reporting to the Division Manager
Key responsibilities include
•Assist the Manager in day-to-day correspondence, maintaining files, records and event management with the aid of tailor made conference room booking system •Arrange travel plans, accommodation and visa to and from the country for visitors, clients and department engineers. •Run and maintain the department engineering library, which consist over 1000 procedures and manuals. •Liaise with the department Field Engineers in preparation and formatting procedures and presentations. •Issue of loadout lists and preparation of time sheet records. •Co-ordinate and troubleshoot all administrative affairs including leave, time off, vacation etc., within the HR Department and Engineers.•Requisition placement using a tailor-made software for engineers.
Was responsible for outright sale and short and long-term leasing of apartments including contract/agreement processing and transaction handling.
Self correspondence and independent dealing with clients.
Developed extensive knowledge in Selling and marketing Property development making a remarkably positive contribution to the Company.
Initialized logistic solutions in order to assist residents with their individual problems after sale/lease.
Developed communications skills in sales.
• Reported to the Country Manager of the Agency and carried out all administrative functions including correspondence with Principle office, maintaining personnel files and records of the Representatives and co-ordination with the HR Department. administrating sales and representative performance, stock rotation administration, stores movements and damage goods insurance claims.
My responsibilities involved close rapo with the management enhancing proving my dinamicity and reliance.
Responsibilities included all secretarial functions including taking down minutes at month end Board meetings. Handling of all day-to-day correspondence independently and performed duties in a MS Office (WORD, EXCEL, E-Mail &Internet, MS Front page) environment.
• Reported to the Senior Export Manager. Responsibilities included all secretarial functions, Preparation of debit notes, Petty cash maintenance, Handling of all day-to-day correspondence independently in a MS Office (WORD, EXCEL, E-Mail &Internet) environment.
Economic Analysis and Policy Entrepreneurship and Business Operations Marketing Finance Information Technology and eBusiness International Business General Management Leadership Project Management
Completed the BBA specialised in Human Resources. Grade Point Average (GPA) scored - 3.28
Successfully completed foundation level of ICSA (UK) which included the following subjects. Human Resource Management Information Systems Introduction to European Community Law Quantitative Techniques Business Economics Introduction to Accounting Business Law Managing Information Systems Management Principals
Subjects taken at the course: Secretarial Practice Business English Shorthand (40 w.p.m) Typewriting