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Nirojanan Murugiah, Brand Operations and Marketing

Nirojanan Murugiah

Brand Operations and Marketing·Circle 8 Trading LLC,

United Arab Emirates

Higher diploma, Administration And Business Administration

Work experience

Total years of experience: 12 years, 4 months

Brand Operations and Marketing

January 2019 - December 2024

Circle 8 Trading LLC,

Dubai, United Arab Emirates

January 2019 - December 2024

• Collaborated with four international water sports brands to enhance market presence.
• Coordinated with international freight forwarders and customs brokers to streamline import and export shipments.
• Managed SEO and social media campaigns, driving engagement and brand visibility.
• Created compelling marketing and sales pitches, successfully converting leads into clients.
• Oversaw documentation and accounting processes, ensuring accuracy and compliance.
• Implemented logistics and inventory control systems to optimize operations.
• Gained hands-on selling experience on platforms like Amazon, Noon, and Shopify.
• Developed and executed marketing strategies that significantly increased brand awareness and fostered customer loyalty.

Company industry:
Sporting Goods

Logistics Controller

January 2016 - January 2019

Rabban Ready mix Co,

Doha, Qatar

January 2016 - January 2019

• Identified and recruited top talent, enhancing team dynamics and performance.
• Developed strong relationships with clients, ensuring exceptional customer service and satisfaction.
• Collaborated with cross-functional teams to drive sales initiatives and achieve revenue targets.
• Implemented effective training programs for new hires, fostering a knowledgeable and skilled workforce.
• Leveraged data-driven insights to optimize sales strategies and improve customer engagement.
• Actively participated in sales meetings and presentations, showcasing products and services to potential clients.
• Maintained a focus on customer needs, leading to increased loyalty and repeat business.

Company industry:
Construction & Building

Retail Manager

October 2010 - January 2014

Sirajco Ltd,

United Kingdom

October 2010 - January 2014

• Designed and executed a customer rewards program that successfully enhanced customer loyalty and boosted repeat business by 15%.
• Leveraged data analysis to identify customer preferences and tailor promotions, driving engagement and satisfaction.
• Collaborated with cross-functional teams to ensure seamless program integration and effective communication to customers.
• Trained staff on program benefits and customer engagement strategies, fostering a customer-centric culture.
• Monitored program performance and adjusted strategies based on feedback and sales trends to maximize impact.
• Cultivated strong relationships with customers, enhancing their overall shopping experience and encouraging brand advocacy.

Company industry:
Retail & Wholesale

Education

London School of Technology

March 2014

March 2014

Higher diploma, Administration And Business Administration

United Kingdom

Gemini College

December 2011

December 2011

Higher diploma, Accounting

United Kingdom

Trinity college

May 2010

May 2010

High school or equivalent, High school

Sri Lanka

Skills

Marketing
Expert
Marketing
Expert
Administration
Expert
Administration
Expert
Sales
Expert
Sales
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
MARKETING
Intermediate
MARKETING
Intermediate
BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
STRATEGIC MARKETING
Intermediate
STRATEGIC MARKETING
Intermediate
BRANDING
Intermediate
BRANDING
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
SALES PRESENTATIONS
Intermediate
SALES PRESENTATIONS
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
Event organization
Expert
Event organization
Expert
Customer relations
Expert
Customer relations
Expert
Administration
Expert
Administration
Expert
Sales support
Expert
Sales support
Expert
Management
Intermediate
Management
Intermediate
leadership
Intermediate
leadership
Intermediate
CPR And First Aid
Expert
CPR And First Aid
Expert
communication
Expert
communication
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Tamil
Expert
Hindi
Beginner

Training and Certifications

Certifications
International Language Testing System
Aug 2014 - Aug 2016
Food Safety and Hygiene for Catering
Jan 2014

Training
Competent Person Bulk Fuel Delivery
Texaco
Nov 2012
Food Safety and Health& Safety Orientation
McDonald United Kingdom
Nov 2010

Hobbies

  • Playing Rugby
    Played Rugby for the college team under 13/15/17/19.