نيروبNiroop Sasidharan Thampan, IT Support/Office Facilities Support

نيروبNiroop Sasidharan Thampan

IT Support/Office Facilities Support

Classic Health Care Private Ltd.

البلد
الهند - كيرالا
التعليم
بكالوريوس, B.A English
الخبرات
19 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 4 أشهر

IT Support/Office Facilities Support في Classic Health Care Private Ltd.
  • الهند - كيرالا
  • أشغل هذه الوظيفة منذ نوفمبر 2015

1) Install and configure computer hardware, Operating
systems and applications.
2) Resolve complaints related to Hardware & Software
issues.
3) Hardware & Software upgradation in systems.
4) Keep a good record of computer hardware
equipments & other office equipments.
5) Resolve the problem related to internet
connectivity.
6) Prepare the excel sheets for the sales reports of
the products.

Assistant Office Facilities Support في International Agencies Co. Ltd
  • البحرين - المنامة
  • يوليو 2009 إلى أغسطس 2015

1)Hand Held Terminal Operation/Route Accounting :
Uploading of sales orders from HHT to the system
and then download those orders into
RYTE(company's financial software).
2)Prepare those Hand Held Terminals for the
salesmen to go for their next route.
3)Creation of Sales Route for each Salesman.
4)Creation of cash customers through RP32
software(Route Accounting Software) and add it in
Financial Software(RYTE)
5)Resolving user complaints related to systems and
network.
6)Change the prices of SKU's(company products) for
sale after getting approval from Accounts
Manager and General Manager.
7)Generating Month End Closing Reports for sales at
the end of every month.
8)Preparing Excel Sheets for Sales Reports.
9)Part of Stock Checking Team in Company
Warehouse for the Annual Stock Analysis.
10)Maintain and Keep the Inventory of IT
Equipments in the store room and order if
necessary.
11)Ensure Network & IP connectivity with all servers
& Systems.
12)Ensure the Daily Backup in Financial Server.

Computer Operator في M/s Life Line Document Clearance
  • البحرين - المنامة
  • أكتوبر 2008 إلى يونيو 2009

1) Thoroughly inspect all passport and visa paper work
that is filed including verification of data through
phone calla, emails etc.
2) Help customers through the application process
when paper work is incomplete or filed incorrectly.
3) Updates records of passport and visas when there
are changes in name, address etc.
4) Review suspicious or incomplete documents and
records to avoid mistakes.
5) Maintain an excel sheet for all the records and
details of the customers.
6) Process passport and visa application when
approved by LMRA.
7) Check Hardware issues and troubleshoot it.

IT Support في Reliance Info Streams Private Ltd.
  • الهند - تشيناي
  • ديسمبر 2006 إلى يوليو 2008

1) Configure Routers & Switches.
2) Managing Network changes like configuring new
VLANS & adding ports to existing VLANS.
3) Resolving user complaints related to systems
and networks.
4) Software Installation & Hardware
Troubleshooting.
5) Recommend Hardware & Software upgrades to
users.
6) Keep a good record of computer hardware
equipments.

Computer Assistant في Universal Agencies Private Ltd
  • الهند - كيرالا
  • سبتمبر 2004 إلى نوفمبر 2007

1)System Administration
2)Software & Hardware Installation
3)Basic Installation & Configuration of OS
4)Upgradation of latest software tools.
5)Resolve complaints related to Hardware & Software.

الخلفية التعليمية

بكالوريوس, B.A English
  • في Prajyoti Niketan College Pudukkad
  • أبريل 2004
الثانوية العامة أو ما يعادلها, Maintenance and Operation of Bio Medical Equipments
  • في Vocational Higher Secondary School in Nandikkara
  • مارس 2001

Specialties & Skills

problem solving skills
Discipline
Commitment
Communication Skills
Adaptability
FINANCIAL
HARDWARE SUPPORT
NETWORKING
MICROSOFT WINDOWS
DOCUMENTATION

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
اللغة الأم
التاميلية
مبتدئ

التدريب و الشهادات

Windows 2000 & Professional Administration (الشهادة)
تاريخ الدورة:
May 2006
Advanced Networking and Router Configuration (الشهادة)
تاريخ الدورة:
April 2006
Advanced Certificate in PC Applications (الشهادة)
تاريخ الدورة:
November 2001
Experienced Certificate - Assistant Office Facilities Support (الشهادة)
تاريخ الدورة:
August 2015

الهوايات

  • Watching movies & Hearing music