Niroop Thampan, IT Support/Office Facilities Support

Niroop Thampan

IT Support/Office Facilities Support

Classic Health Care Private Ltd.

Lieu
Inde - Kerala
Éducation
Baccalauréat, B.A English
Expérience
19 years, 4 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :19 years, 4 Mois

IT Support/Office Facilities Support à Classic Health Care Private Ltd.
  • Inde - Kerala
  • Je travaille ici depuis novembre 2015

1) Install and configure computer hardware, Operating
systems and applications.
2) Resolve complaints related to Hardware & Software
issues.
3) Hardware & Software upgradation in systems.
4) Keep a good record of computer hardware
equipments & other office equipments.
5) Resolve the problem related to internet
connectivity.
6) Prepare the excel sheets for the sales reports of
the products.

Assistant Office Facilities Support à International Agencies Co. Ltd
  • Bahreïn - Manama
  • juillet 2009 à août 2015

1)Hand Held Terminal Operation/Route Accounting :
Uploading of sales orders from HHT to the system
and then download those orders into
RYTE(company's financial software).
2)Prepare those Hand Held Terminals for the
salesmen to go for their next route.
3)Creation of Sales Route for each Salesman.
4)Creation of cash customers through RP32
software(Route Accounting Software) and add it in
Financial Software(RYTE)
5)Resolving user complaints related to systems and
network.
6)Change the prices of SKU's(company products) for
sale after getting approval from Accounts
Manager and General Manager.
7)Generating Month End Closing Reports for sales at
the end of every month.
8)Preparing Excel Sheets for Sales Reports.
9)Part of Stock Checking Team in Company
Warehouse for the Annual Stock Analysis.
10)Maintain and Keep the Inventory of IT
Equipments in the store room and order if
necessary.
11)Ensure Network & IP connectivity with all servers
& Systems.
12)Ensure the Daily Backup in Financial Server.

Computer Operator à M/s Life Line Document Clearance
  • Bahreïn - Manama
  • octobre 2008 à juin 2009

1) Thoroughly inspect all passport and visa paper work
that is filed including verification of data through
phone calla, emails etc.
2) Help customers through the application process
when paper work is incomplete or filed incorrectly.
3) Updates records of passport and visas when there
are changes in name, address etc.
4) Review suspicious or incomplete documents and
records to avoid mistakes.
5) Maintain an excel sheet for all the records and
details of the customers.
6) Process passport and visa application when
approved by LMRA.
7) Check Hardware issues and troubleshoot it.

IT Support à Reliance Info Streams Private Ltd.
  • Inde - Chennai
  • décembre 2006 à juillet 2008

1) Configure Routers & Switches.
2) Managing Network changes like configuring new
VLANS & adding ports to existing VLANS.
3) Resolving user complaints related to systems
and networks.
4) Software Installation & Hardware
Troubleshooting.
5) Recommend Hardware & Software upgrades to
users.
6) Keep a good record of computer hardware
equipments.

Computer Assistant à Universal Agencies Private Ltd
  • Inde - Kerala
  • septembre 2004 à novembre 2007

1)System Administration
2)Software & Hardware Installation
3)Basic Installation & Configuration of OS
4)Upgradation of latest software tools.
5)Resolve complaints related to Hardware & Software.

Éducation

Baccalauréat, B.A English
  • à Prajyoti Niketan College Pudukkad
  • avril 2004
Etudes secondaires ou équivalent, Maintenance and Operation of Bio Medical Equipments
  • à Vocational Higher Secondary School in Nandikkara
  • mars 2001

Specialties & Skills

problem solving skills
Discipline
Commitment
Communication Skills
Adaptability
FINANCIAL
HARDWARE SUPPORT
NETWORKING
MICROSOFT WINDOWS
DOCUMENTATION

Langues

Anglais
Expert
Hindi
Expert
Malayala
Langue Maternelle
Tamil
Débutant

Formation et Diplômes

Windows 2000 & Professional Administration (Certificat)
Date de la formation:
May 2006
Advanced Networking and Router Configuration (Certificat)
Date de la formation:
April 2006
Advanced Certificate in PC Applications (Certificat)
Date de la formation:
November 2001
Experienced Certificate - Assistant Office Facilities Support (Certificat)
Date de la formation:
August 2015

Loisirs

  • Watching movies & Hearing music