Niroshan Rodrigo

• Assess enterprise IT environments and identify performance, scalability, and security gaps.
• Design and implement IT architectures, cloud strategies, and infrastructure modernization plans.
• Advise clients on infrastructure management, cybersecurity, risk mitigation, and data governance best
practices.
• Manage full IT project lifecycles, including requirements, design, deployment, and post-implementation
support.

• Analyzed client IT systems to identify performance gaps and recommend strategic
improvements.
• Designing and implemented technology solutions aligned with business
objectives and scalability requirements.
• Advising clients on best practices for infrastructure management, security, and
data governance.
• Managing full project lifecycles from requirements gathering through to post
implementation support.
• Collaborating with cross-functional teams to deliver tailored IT strategies and
technical roadmaps.
• Conducted risk assessments and developed mitigation strategies to ensure
system resilience.
• Documented technical architectures, policies, and operational procedures to
support knowledge transfer.

• Led IT strategy, governance, and digital transformation initiatives across all
subsidiaries.
• Developed and implemented IT policies, frameworks, and technology roadmaps.
• Collaborated with senior business leaders to align IT initiatives with organizational
objectives.
• Managed IT budgeting, vendor relationships, procurement processes, and
service-level performance.
• Ensured cybersecurity compliance through governance frameworks, risk
assessments, and policy enforcement.
• Designed, deployed, and maintained Microsoft Azure cloud infrastructure to
enhance performance and resilience.
• Led IT project portfolios including ERP (Acumatica/SyteLine), BI (Power BI, Qlik),
networking, and enterprise applications.
• Delivered cloud-based solutions and workflow automation to improve operational
efficiency and collaboration.
• Coordinated vendor activities for system implementations, connectivity
maintenance, and asset management.
• Led business continuity initiatives, including disaster recovery planning, testing,
and reporting to leadership.
• Developed continuity frameworks aligned with corporate risk and compliance
standards.
• Provided IT consulting and operational support across all group entities, ensuring
smooth technology operations.
• Oversaw IT service desk KPIs, ensuring timely issue resolution and increased user
satisfaction.
• Directed BI initiatives by gathering requirements, defining KPIs, and delivering
dashboards for finance and operations.
• Designed data models, measures, and transformations for accurate, high-quality
reporting.
• Improved reporting efficiency through dataset optimization and automation of
recurring reports.
• Conducted training on ERP, BI, and cloud solutions, promoting user adoption and
self-service analytics.
• Supported solution lifecycle management across ERP, BI, and cloud platforms,
enabling data-driven decision-making.

• Conduct training on Microsoft Cloud, Google Cloud, and digital business
applications.

• Led IT operations for factory and corporate environments, improving system
performance and uptime.

• Act as business analyst and project consultant for custom software solutions,
contributing to requirement analysis, user journeys, and solution mapping.

• Serve as project consultant and business analyst for custom software solutions.
• Lead requirement gathering, solution mapping, and project coordination.

• Deliver training on Microsoft Cloud, Google Cloud, networking, and digital applications.

• Led digital transformation across 5 subsidiaries and 3 offshore subsidiaries.
• Delivered ERP & BI solutions improving reporting speed by 40%.
• Managed IT services supporting 800+ users across multi-site environments.
• Reduced IT operational costs by 18% through vendor negotiations and cloud cost management.
• Improved operational efficiency by 20% through workflow automation, low-code solutions, and
infrastructure upgrades.
• Improved SLA compliance from 78% to 95%.
• Improved infrastructure performance by 25% through Azure optimization.
• Conducted ERP, cloud, and BI training programs, increasing user adoption by 80%.
• Reduced external training costs by 50% through internal capability building.

• Improved network stability by 15% by optimizing infrastructure and proactive monitoring.
• Led IT operations for factory and corporate sites, improving uptime and system reliability.

• Oversaw multi-site IT operations across 3 locations, improving system performance, response time, and
service continuity.
• Administered Microsoft Windows Server environments including AD DS, GPO, File & Storage Services,
and Database Servers.

• Supported multi-site IT operations, contributing to infrastructure optimization and
user-support enhancement.

• Managed MIS operations and reporting systems across 12 branches, improving data accuracy, reporting
speed, and internal monitoring efficiency.
• Guided administration, configuration, and troubleshooting of the Loan Performer (LPF) system for branch
and group-level operations.
• Oversaw database administration for MIS and HR systems, ensuring data integrity and timely updates.

• Managed MIS and reporting systems across 12 branches, supporting data
accuracy and operational monitoring.

• Delivered ERP, networking, and project management initiatives that enhanced
production, logistics, and reporting efficiency.
• Implemented new software workflows and supported system adoption across
departments.

• Served as Project Lead for Payroll & HR System deployment—responsible for implementation, staff
training, process alignment, and system maintenance.
• Guided IT operations and infrastructure management, administering Microsoft Windows Server
environments, including AD DS, GPO, File & Storage & Database Services.
• Directed ERP system rollout, including database administration, end-user training, and post
implementation support.
• Managed Work Force Automation initiatives with external vendors, improving production efficiency and
data accuracy.
• Acted as primary liaison for all system-related vendors (ERP, mobile solutions, web development,
automation/robotics).
Key Achievements:
• Executed ERP implementation, including data migration and user training.
• Implemented Payroll Management System and led organizational onboarding.
• Established the IT Department and deployed enterprise server infrastructure.