Business Resilience Manager
United Bank Limited
Total years of experience :24 years, 6 Months
• Responsible for banks business continuity, IT disaster recovery, storage and backup strategy.
• Responsible for the evaluation, development and administration leading to the establishment of a business recovery plan for the bank.
• Provide direction to internal staff and project team members. Develops and implements, directly and through subordinates, a detailed plan to centralize the effort in assisting in the recovery effort of units in the event of a disaster.
• Responsible for the creation of a detailed business recovery project plan, including studies and statistical data to assess need for backup system and develops action plans to meet needs
• Responsible for developing and implementing detailed operational plans for branch hub-sites, emergency operations center and backup recovery sites, and implementing appropriate measures to identify risks associated with applications/business functions in the event of a contingency; responsible for the coordination of the testing process for all affected applications for the bank
• Responsible for analyzing requirements for business recoverability, including systems, telecommunications, facilities, and other business requirements
• Consult with business units for technical support in developing and maintaining recovery strategies
• Responsible for performing BIA (Business impact analysis) and risk assessment with business units.
• Act as a liaison to external units and responsible for developing periodic simulations and walkthroughs of disaster situations to assist in the validation of plans.
Selective Achievements:
Developed and implemented Enterprise Backup and Recovery Plan for the bank.
Developed and implemented Enterprise Storage Strategy for the bank.
Conducted BIA and risk assessment for all major business functioned of the bank
Prepared initial draft version of the Disaster Recovery plan guidelines.
Implemented continuity setup for ATM and treasury operations
Consult with customers and execute assessments of the customers technology landscape
Conduct strategic detailed analyses of customers’ data protection environments and business requirements
Conduct impact and risk analysis for customer and formulate a solution accordingly
Develop consulting solutions around data protection, availability and disaster recovery
Write and present exceptional customer deliverables based on the completed engagement
Partner with Account Managers making calls/presentations to aid in closure of opportunities
Provide hardware, software and services quotation and proposal support
Perform in-depth discussions with customers on solution benefits and explain configuration specifics, as well as, generate data protection solution proposals
Implementation of enterprise Backup/Restore, Archive & Disaster Recovery solutions
Selective Achievements:
Consistently developed strong, sustainable relationships with partners and executive decision makers of top profile companies.
Sold Disaster Recovery Data Center solution to Uni-lever Pakistan, Pak Kuwait Investment Company, Union Bank, DHL-Pakistan
DR Consultany projects for various corporate institutons
Increased revenue stream at 50% by selling and educating customers on Enterprise Backup, DR and Storage solutions
• Developing strategic objectives, plans and initiatives for the products/services
and Developing an operating plan to grow the e-com departmental business
• Assist in the design and architecture of future business functions with the web and development team to implement new components
• Enhance overall Brand Image of Gerry’s IT and assist Head of Marketing & Sales in providing high quality Marketing support to the company on nation wide basis
• New business development, market analysis, customer segmentation, competitive analysis and managing customer relationships
• Developing sales strategy, specifying sales objectives for products and services.
• Research market trends and competitor marketing activities
Selective Achievements:
• Project Manager: Themusiklive.com; the first ever entertainment industry portal in partnership with ARY Digital TV
• Successfully implemented plan for Merchant Registration Program at Pakistanishop.com providing Rs.5 million yearly revenue
• Increased Gerrys Net sales through online buying facility of Internet hours.
Projects
•www.pakistanishop.com, www.gerrysonline.com,
www.gerryslive.com
•ww.gerrys.net, www.skyfast.com.pk
www.themusiklive.com
Key Responsibilities
§ Responsible for system development and implementation activities to support the Export Department Operations including the evaluation of application systems/programming requirements and processes
§ Handled issues related to communication and correspondence of export department and made changes for its improvement
§ In charge for maintaining company website.
§ Responsible for managing local area network
Projects:
Designed, developed and implemented Export Information System for Export department with In-depth customized reporting, user-friendly environment and web based integration
Key Responsibilities:
§ Responsible for placing qualified client lead information into database for subsequent use
§ Responsible for sending out direct mail pieces to initial client contacts as well as any other collateral information requested by clients
§ Produce regularly scheduled reports and surveys from the database as requested by management
§ Make cold calls to setup customer appointment
§ Organized community meetings and made corporate presentations.
§ Sell life assurance products and services
Awards and Achievements:
Winning Star of the Month performance award by achieving 300K benchmark.
CGPA 3.25 This degree program comprises of courses related to the field of Information Technology( 60%) and Business Management(40%) With courses like as E-commerce, Management, Marketing, Quantative techniques and much more
Secured 63% Grade B
Secured 63% Grade B
Secured 72% Grade A