Nisas Moidu

• Identified and resolved technical issues and outages, ensuring
minimal downtime and optimal system performance.
• Established and maintained a secure infrastructure to protect
against cyber threats, viruses, and malware, ensuring the
confidentiality, integrity, and availability of data.
• Managed cloud solutions and assisted with cloud infrastructure.
• Developed and maintained a comprehensive internal wiki,
featuring detailed technical documentation, user manuals, and
IT policies, to enhance knowledge sharing, collaboration, and
compliance across the organization.
• Created and delivered targeted training programs to enhance
staff proficiency in new technologies, driving business growth
and efficiency.

• Managed and maintained the companys IT infrastructure,
including servers, networks, and workstations.
• Performed routine system updates, backups, and patches to
ensure smooth system performance and security.
• Administered and supported the companys Active Directory,
user accounts, and security policies.
• Implemented network monitoring solutions to identify and
resolve potential system issues proactively.
• Successfully managed & monitored an HCI cluster network,
including DR operations, to ensure high availability, scalability,
and business continuity.
• Ensured compliance with data privacy and security regulations.
• Collaborated with cross-functional teams to deploy new
technologies and ensure system efficiency.
• Led IT projects to meet organizational and business
requirements.

• Administered and optimized IT infrastructure including servers,
storage, and backup systems.
• Managed and assisted local and remote office networks,
ensuring high availability and security.
• Implemented and maintained cybersecurity measures, including
antivirus and firewalls.
• Successfully administered Microsoft 365 for organization with
over 500 employees.
• Coordinated system upgrades, migrations, and disaster recovery
plans to ensure business continuity.
• Monitored server performance, network traffic, and security logs
to proactively address potential issues.
• Coordinated IT procurement and installation of
hardware/software.
• Trained and guided end-users on best IT practices.

• Administered Windows servers, ensuring the stability and
efficiency of the companys IT infrastructure.
• Installed, configured, and maintained software and hardware
systems, ensuring optimal performance.
• Managed system backups, security updates, and user account
access to maintain operational continuity.
• Monitored system performance, resolved issues, and reported
anomalies to senior management.
• Provided technical support to employees, addressing hardware
and software concerns.
• Configured and managed networking equipment such as routers
and switches.

• Assisted in the maintenance and management of local area
network (LAN) and wide area network (WAN) infrastructure.
• Installed, configured, and managed network hardware,
including routers and switches.
• Monitored and optimized network performance to ensure
seamless connectivity across offices.
• Provided first-level support for network connectivity issues,
troubleshooting and resolving them promptly.
• Assisted in the administration of server systems and user
accounts in an Active Directory environment.
• Assisted hardware and software installations and upgrades for
the companys IT systems.