Logistics Supervisor
KHIDMAH LLC
Total years of experience :22 years, 0 Months
Key Result Areas
• Developed and implemented logistic network system that is responsive, fully integrated and cost-effective whilst ensuring its timely execution and round the clock readiness.
• Managed a fleet of 200 vehicles & 230 drivers to lead the Logistics Department
• Identified methods to improve the efficiency of Logistics and achieved economies of scale.
• Managing logistics operations involving coordinating with external agencies to achieve seamless solutions for the flow of resources between point of origin and point of consumption.
• Negotiated contracts / agreements with logistics services providers
• Standardised policies, guidelines and templates for the logistics management
• Defined key logistics performance indicators and collaborate with Khidmah Business Partners to report on all KPIs and SLAs on a periodic basis
• Create MIS reports & other statements with a view to apprise management of process operations and assisting in critical decision-making process
• Drive best practices, continuous improvement and innovation at logistic process and procedure level to ensure global relevance and sustainability.
• Lead the project mobilization team
• Prepare monthly logistic cost-allocation & budgets to aid Finance Department’s cost accruals
• Liaise regularly with business development & tender departments and provide transportation cost inputs
• Manage the vehicle modifications, customizations, branding and GPS monitoring system
Highlights
• Played an Integral role in Creating UAE’s First Fully Emarati-Owned Facility and Property Management Co, , viz. Khidmah LLC, in realizing a growth from mere 9 staff to 1000 staff within seven months and to 3500 with 2 years.
• Developed, recommended and coordinated the implementation of new procedures for the assigned functions. Implement and interpret policies and procedures.
• Shouldered various job responsibilities during the high paced growth of Khidmah - including
o HR Dept
• Assisted in recruitment, induction & mobilization of technicians & house-keeping staff
o Purchasing / Logistics Dept
• Sourced quotations for equipments, tools, materials, vehicles etc
• Managed Local & Overseas Purchases
• Managed warehouse, Inventory and distribution of tools, equipments and materials
o Facility Management Dept
• Handled the reception of maintenance requests from the tenants
• Aligned increasing operations to the increasing FM teams during the takeover from the incumbent third-party service providers
o Worker Accommodation Supervisor
• Controlled budget and finances, managing stock levels and ordering supplies;
• Communicated with HR and Services Department to coordinate and plan the allocation of accommodation;
• Liaised with other departments within the organisation and external agencies such as Catering Services, Laundry Services, Pest Control Services etc
• Arranged repairs and maintenance of the facilities;
• Inspected the accommodations to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary in coordination with HSE Department;
• Supervised the work of cleaning staff and ensuring standards are maintained as per the UAE labour rules
• Ensured adequate security for the building is provided;
Highlights
• Provided executive assistance for Directors of Facility Management and Property Management Directors
• Coordinated and reviewed formulation and finalization of contracts as required in coordination with management and Legal staff to ensure compliance of appropriate regulations.
• Coordinated the services of all outsourced service-providers such as MEP, Housekeeping, Security Guards, Club-house staff, pest-control, tank-cleaning, waste-management etc.
• Updated status reports of various properties and developments
• Attended property management meetings, recorded feedbacks and escalated to the senior managements
• Acted as the contact point for all tenants for facility and property management services
• Managed the leasing and lease-renewal of housing units
• Floated RFQs and sourced offers from competitors (property service providers) for various property services in order to formulate and strategize costing for the new in-house Facility Management Co.
Highlights
• Provided high level executive support to Group General Manager, Aftersales Division in handling primary contact with Master Franchises of a number of automotive manufacturers such as Nissan Motor Co.(Japan), Nissan Diesel Motor Co.(Japan), Renault Trucks (France), Renault.s.a Passenger Cars (France), MTU Friedrichshafen (Germany), Herkules (Germany), Hoppecke(Germany), Varta Batteries (Germany), Oshkosh Truck Corporation(USA), Morita Fire Pump(Japan), CVS (Italy), ARB 4x4 Corporation (Australia), Entwistle (USA) etc.
• Administered entire operations and activities of distributorship and ensured proper coordination of 20 branches and 350 staff
• Overseen the entire operation of the department that include inventory planning, ordering & receiving, inbound / outbound shipments, storage & distribution, customer service, Fleet management, payroll monitoring and staff transportation.
• Liaisoning with suppliers / freight forwarder / CHA / Transporter / Warehouse / Accounts Department / in preparation of freight documentation / Letter of Credit etc for smooth functioning of Imports activities·
• Wrote/prepared reports, organized/scheduled meetings, reviews incoming correspondence to determine its significance, prepared agendas for board meetings, made travel arrangements, compiled meeting minutes, conducted research, prepared correspondence, supervised and trained junior level office staff.
• Demonstrated ability in providing administrative support to diverse teams of professionals (Senior Managers, Sales Manager, Service Managers) to achieve new levels of success in highly competitive industry, cutting-edge markets and fast-paced environments.
• Designed and maintained filing system for the department
• Created various reports & other statements to apprise Senior Management of process operations and assisting in critical decision-making process
• Administered the executions of marketing strategies, business development plans, promotional activities, product development projects in the territory
• Overseen establishment of sole distributorship of a number new products.
• Interfaced with overseas distributors, dealers and large end-users to develop and maintain organizational strategies, operational efficiencies and in rolling out marketing proposals, technical efficiencies.
• Conducted classes on different programming languages and packages for students at various stages
• Counselled for new course admissions
• Implemented training programmes to meet specific learning objectives.
• Developed custom soft-wares for shops and offices for common business purposes
• Supported the general administration of the institute.
Highlights
• Developed custom software for running the businesses
• Administrated functioning of the business of the firm that provides Telecommunication services, Travel services, Car rentals services, courier services, Stock Market Services, Management and Business Services to a number of small clients.
• Responsible to liaise with the suppliers, clients, transporting companies, freight forwarders, courier services, telecommunication authorities etc
• Screened calls for Managing Director
• Typed letters from oral instructions and short notes
• Received and counseled all types of calling customers approached for various services
• Played a significant role from the forefront in linking different successful businesses