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تم إلغاء حظر المستخدم بنجاح
نيشانث koshy, SENIOR TECHNICAL ENGINEER & TEAM LEADER

نيشانث koshy

SENIOR TECHNICAL ENGINEER & TEAM LEADER·CADD EMIRATES

الإمارات العربية المتحدة

دبلوم, RED HAT CERTIFIED ENGINEER

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 8 أشهر

SENIOR TECHNICAL ENGINEER & TEAM LEADER

أغسطس 2010 - حتى الآن

CADD EMIRATES

دبي، الإمارات العربية المتحدة

أغسطس 2010 - حتى الآن

As a Senior support consultant my main responsibilities are as follows:
 Training new members joining the team.
 Mentoring and guiding trained engineers with Project implementation.
 Accountable for on-site projects, preventive maintenance and rendering support for softwares including POS systems & Restaurant management softwares for major 5 Star hotels all over the Middle East.
 Providing level-2 support to clients to ensure that the problem is solved with minimum downtime.
Looking after the whole suite of hospitality software available with the company.
 Implementation of application at client site
 Installation and configuration of touch screen machines, network printers, PDA’s, Equinox Boxes
 Configuring Virtual terminals and Virtual machines
 Interfacing of the software with other software already installed at the property
 End User Training and Go Live activity
 Supporting existing client base, coordinating with property IT Manager during system audits


Software Solutions for which my responsibilities include consulting and support are as follows:

 Point of sale Software - Infrasys Hong Kong
1. Gourmate Enterprise Version (LINUX)
2. Gourmate TOO
3. I- Gourmate
Reference Website: www.infrasys-intl.com

 Table Management Software - TMS Infrasys Hong Kong
Reference Website: www.infrasys-intl.com

 Restaurant Management System and Marketing - ResPAK Analytical Systems Austria
Reference Website: www.respak.com



PROJECTS HANDLED

  Le-Meridien Dubai, UAE
 Shangrila & Traders AbuDhabi, UAE
 Traders Hotel Dubai, UAE
 Abudhabi Country Club, UAE
 Venetian Village at Ritz Carlton Abudhabi, UAE
 Conrad Hotel Dubai, UAE
 Park Rotana Abudhabi, UAE
 Habtoor Grand Resorts and Spa Dubai, UAE
 Dubai Marina Yacht Club Dubai, UAE
 One To One Hotels Abudhabi & Alain, UAE
 Time Hotels Dubai &Sharjah, UAE
 Shangrila Hotel, Doha
 Qatar Luxury Group, Qatar
 Al - Nahda Muscat, OMAN
 Crowne Plaza, Kuwait
 Aloft Hotels, INDIA
 Westin New Delhi, INDIA

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

TECHNICAL SUPPORT ENGINEER

أكتوبر 2008 - أغسطس 2010

CADD EMIRATES

دبي، الإمارات العربية المتحدة

أكتوبر 2008 - أغسطس 2010

As a support consultant my main responsibilities are as follows:
 Looking after the whole suite of hospitality software available with the company.
 Implementation of application at client site
 Installation and configuration of touch screen machines, network printers, PDA’s, Equinox Boxes
 Configuring Virtual terminals and Virtual machines
 Interfacing of the software with other software already installed at the property
 End User Training and Go Live activity
 Supporting existing client base, coordinating with property IT Manager during system audits

Software Solutions for which my responsibilities include consulting and support are as follows:

 Point of sale Software - Infrasys Hong Kong
1. Gourmate Enterprise Version (LINUX)
2. Gourmate TOO
3. I- Gourmate
Reference Website: www.infrasys-intl.com

 Table Management Software - TMS Infrasys Hong Kong
Reference Website: www.infrasys-intl.com

 Restaurant Management System and Marketing - ResPAK Analytical Systems Austria
Reference Website: www.respak.com



PROJECTS HANDLED

 Le-Meridien Dubai, UAE (Gourmate POS - Server upgrade from Red Hat Linux 7.3 to Red hat Enterprise Linux 3)
 Layia Oak Dubai, UAE (Gourmate POS)
 Topaz Living Courts Dubai, UAE
 Ruby Living Courts Sharjah, UAE (Gourmate POS)
 Al - Nahda Muscat, OMAN (Gourmate POS)
 Le-Meridien Pune, INDIA (Gourmate POS)
 Leonia Hyderabad, INDIA (Gourmate POS)
 Shangrila NewDelhi, INDIA (PMS interface upgrade for Gourmate POS)
 One To One Hotels Abudhabi, UAE (Gourmate TOO POS)
 CITY DELI Dubai, UAE (I - Gourmate POS)
 WOK HOUSE Dubai, UAE (I-Gourmate TOO POS)
 Le- Meridien Dubai, UAE (Table Management System)
 Shangrila AbuDhabi, UAE (Table Management System)
 Dubai Marina Yacht Club Dubai, UAE (ResPak)
 Traders Hotel, Dubai

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Software Engineer

يوليو 2007 - يونيو 2008

MAXTECH SOFTWARES

الهند

يوليو 2007 - يونيو 2008

• Performed testing of Web/Database/Standalone applications.
• Experience in various phases of SDLC such as Requirement collection and Analysis, Design and Testing.
• Backup, Restoration, Importing and Exporting of database.
• Back-end testing using SQL queries and sub queries.
• Installing Software programs like Visual Studio 2003 & 2005, MS SQL 2000, Visual Basic 6, and MS Office.
• End user training.
• Troubleshooting of Software & Support to Client.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

IPSR

يونيو 2013

يونيو 2013

دبلوم، RED HAT CERTIFIED ENGINEER

الهند

المعدل التراكمي (نسبة مئوية): 89.83%

المعدل التراكمي (نسبة مئوية): 89.83%

RHCE EX200 - Certificate Number: 130-097-207 EX300 - Certificate Number: 130-097-207

Coorg Institute Of Technology,Coorg

يونيو 2007

يونيو 2007

بكالوريوس، Computer Science

الهند

66.36% of aggregate in Computer Science and Engineering

Skills

Visual
Expert
Visual
Expert
Hotels
Expert
Hotels
Expert
Science
Expert
Science
Expert
Testing
Expert
Testing
Expert
Mentoring
Expert
Mentoring
Expert
LINUX
Intermediate
LINUX
Intermediate
C++
Intermediate
C++
Intermediate
MANUAL TESTING
Intermediate
MANUAL TESTING
Intermediate
SQL
Intermediate
SQL
Intermediate
HTML
Beginner
HTML
Beginner
POS IMPLEMENTATION
Intermediate
POS IMPLEMENTATION
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
SOFTWARE SUPPORT
Intermediate
SOFTWARE SUPPORT
Intermediate
Visual
Expert
Visual
Expert
Hotels
Expert
Hotels
Expert
Science
Expert
Science
Expert
Testing
Expert
Testing
Expert
Mentoring
Expert
Mentoring
Expert

اللغات

الملايام

متمرّس

الانجليزية

متوسط

الهندية

متوسط

الكانادا

متوسط

التدريب و الشهادات

الشهادات
RHCE Certificate Number: 130 – 097 – 207
IPSR
May 2013 - Jun 2013