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Nishat Shaikh, Admin Assistant & Receptionist

Nishat Shaikh

Admin Assistant & Receptionist·Al Gyas Export Pvt. Ltd.

India

High school or equivalent, Media And English

Work experience

Total years of experience: 15 years, 3 months

Admin Assistant & Receptionist

May 2025 - Present

Al Gyas Export Pvt. Ltd.

Mumbai, India

May 2025 - Present

• Manage front-desk operations, greeting visitors and handling 100+ daily calls with
professionalism and efficiency.
• Coordinate meetings, travel, and schedules for senior management, ensuring zero
conflicts and smooth operations.
• Streamline filing and documentation systems and maintaining digital record of all
management entries.
• Oversaw dispatch and tracking of domestic and international shipments, achieving
100% on-time delivery.
• Negotiate with vendors to cut office supply costs by 15% while maintaining quality
standards.
Company industry:
FMCG
Job role:
Administration

Sales Executive

January 2025 - March 2025

Spark Silver Trading

Dubai, United Arab Emirates

January 2025 - March 2025

• Greet customers warmly upon arrival and ascertain their specific needs and preferences.
• Introduce various jewellery products to customers, highlighting features, benefits, and
care instructions to assist in their decision-making process.
• Maintain accurate inventory records, assist with stock management, and ensure that
displays are well-stocked and organized.
• Assist with store displays, ensuring visually appealing presentations that align with
brand standards.
• Meet or exceed daily monthly and quarterly sales targets through effective upselling
and cross-selling strategies.
Company industry:
Jewelry & Gold
Job role:
Sales

Store Manager

February 2023 - December 2024

Sans Studio/Craftroots

Mumbai, India

February 2023 - December 2024

• Handling both stores sales and operations.
• Doing store, handling events and exhibition sales
• Managing stock and VM of store
• Reaching out to customers one to one on WhatsApp
• Handling Multi designer and Stylish tie up and generating sale for Sans and Craftroots
• Handling social media and gifting for influencer and celebrity for Sans and Craftroots
• Daily posting of reels and story on companys Instagram page.
• Making Monthly sale plan and reports.
• Taking customised order from customers and getting it ready.
Company industry:
Fashion & Apparel
Job role:
Management

Sr. Sales Executive

April 2020 - January 2023

Aarti Vijay Gupta Design

Mumbai, India

April 2020 - January 2023

• Organising apparels and doing VM at the event in Mumbai and Outstation.
• Attaining customer visiting at the event and assisting them in selection of apparels
as per their requirement.
• Doing follow ups with customer and closing the deal on the apparels they have liked
in event.
• Doing follow with the tailors and getting apparels ready as per customers demand.
• Doing follow up with courier guys and getting the courier dispatched in different
locations.
• Keeping records of all sales and expense.
Company industry:
Fashion Design
Job role:
Sales

Tele Sales Executive

February 2020 - April 2022

Nyasa (Apple Premium Reseller)

Mumbai, India

February 2020 - April 2022

• Contact potential customers via phone calls, emails, and messaging platforms.
• Identify and qualify sales leads based on customer interest and requirements.
• Promote Apple products, including iPhones, iPads, MacBooks, and accessories
• Doing follow up with courier guys and getting the courier dispatched in different
locations.
• Coordinate with the sales and logistics teams for product availability and delivery.
• Keep records of sales calls, customer feedback, and closed deals.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Executive

March 2003 - December 2006

Pantaloons

Mumbai, India

March 2003 - December 2006

• Attaining customer visit the store.
• Assisting them in selection of apparels as per their requirement.
• Arranging the apparels on shelfs as per the VM.
• Taking Weekly stock audit and submitting report to department manager.
Company industry:
Retail & Wholesale
Job role:
Sales

Receptionist & Customer Care Executive

September 2000 - February 2003

Numerians Pvt. Ltd.

Mumbai, India

September 2000 - February 2003

• Answering phones and fixing appointments with customers for car test drive
• Receiving and greeting customers visiting showroom and helping them navigate
through Showroom.
• Preparing meeting and training rooms for sales staffs.
• Distributing tele calls leads to sales executives.
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Receptionist

February 1998 - August 2000

Shaman Automotive Pvt Ltd.

Mumbai, India

February 1998 - August 2000

• Answering phones and fixing appointments of customers for car service.
• Receiving and greeting customers visiting the service centre.
• Allocation of work to service advisors.
• Informing customers for servicing done of their cars.
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Education

Kirti Collage

April 1998

April 1998

High school or equivalent, Media And English

India

Skills

Customer Service

Expert

Front Office

Expert

Receptionist

Expert

COMPLIANCE MANAGEMENT

Intermediate

BUSINESS PRESENTATIONS

Intermediate

DECISION MAKING

Intermediate

INVENTORY CONTROL

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROFESSIONALISM

Intermediate

SALES

Intermediate

STOCK MANAGEMENT

Intermediate

UPSELLING

Intermediate

Training and Certifications

Certifications
HSC.